​Assistant Ombudsperson​

Required Qualifications

• Bachelor’s degree or an equivalent combination of education and experience is required
• Required one year of experience in conflict management, law, ethnic studies, social science, psychology, education, social work, public administration, healthcare, alternative dispute resolution, and/or human resources in higher education, or related field.
• Minimum of one to three years of experience in performing office administration tasks effectively and efficiently in support of individuals and/or teams.
• Demonstrates an extensive proficiency in effectively and efficiently processing a high volume of information and the ability to develop and follow consistent processes with a high level of accuracy, organization, prioritization, and timeliness.
• Demonstrates a working knowledge of and ability to:
  • Use office support tools available on the desktop (e.g. calendaring, word processing, email, presentation software and spreadsheets);
  • Produce documents that are clear and well-presented, using various techniques to disseminate and gather information while maintaining confidentiality; and adapt writing to different audiences;
  • Utilize communication techniques and relationship building skills that enable one to work with a variety of individuals and groups in a constructive and collaborative manner;
• Demonstrated experience with, and commitment to, maintaining confidentiality and integrity
• Demonstrate willingness to engage with people from different backgrounds
• Demonstrated experience pursuing courses of action that may challenge persons in positions of authority
• Candidates must be recognized as good listeners and as informed, fair-minded problem-solvers
• The candidate must be willing to be an active member of the International Ombudsman Association and to participate in continued professional development

Desired Qualifications

• Master’s degree
• Successful completion of the IOA Foundations Course
• A minimum of 40 Hours of Basic Mediation Training
• Training in facilitation and/or conflict coaching
• Experience working in an Ombuds office

Position and Application details:
In order to be considered for an interview, applicants must upload the following documents and mark 
them as a “Relevant File” to the submission:

• Resume
• Cover Letter

Job openings are posted for a minimum of 14 calendar days and may be removed from posting and filled any time after the original posting period has ended.  Successful candidates will be required to self-disclose any conviction history and will be subject to a criminal background check and credential/education verification. Up to 5 professional references will be requested at a later step in the recruitment process.

For additional questions, please contact Jade Rogers at jade-o-rogers@uiowa.edu.

Benefits Highlights

Regular salaried position. Located in Iowa City, Iowa.
Fringe benefit package including paid vacation; sick leave; health, dental, life and disability insurance options; and generous employer contributions into retirement plans.