Academic Advisor and Support Services Specialist
The University of Iowa Distance and Online Education is seeking a dedicated Academic Advisor and Support Services Specialist (100% appointment) to help students achieve their academic goals.
This position provides comprehensive academic advising and program support to students admitted to University College programs, including the Bachelor of Applied Studies (BAS) and Bachelor of Liberal Studies (BLS) online degree programs. These programs serve various student populations, with a high volume of transfer and non-traditional students.
They will also have the opportunity to:
· Support the needs of transfer students by evaluating transfer credit, understanding how to identify transfer course equivalencies, and providing a seamless transition to the University of Iowa.
· Collaborate with other offices to improve services for online and UC students to increase academic success; expand online academic supports, conduct academic support workshops.
· Assess student understanding of graduation requirements and degree audits.
· And more!
Click here for a full job description, including all duties and competencies assigned or e-mail the contact listed below.
Visit: Job Opportunities (Org 02 & 35) to see all job opening with the Office of the Provost at the University of Iowa.
About the Department: University College serves an important role at the University of Iowa and is an academic home for numerous courses or programs that span across multiple units. The College offers two bachelor's degrees, the BAS and BLS. These programs allow students who have already received an associate's degree, or who have prior college credit, to earn a four-year degree. We also offer undergraduate certificate programs in: clinical and translational science, leadership studies, nonprofit management, and sustainability. In addition, several K-12 programs are also administered through academics units that are associated with University College. University College is committed to the success of all University of Iowa students. This commitment is demonstrated in the programs and services that we offer through Distance and Online Education, Orientation Services, On Iowa!, New Student Services, Academic Support and Retention, and the Academic Resource Center.
Required Qualifications:
· Bachelor’s degree, preferably in an education-related field, or an equivalent combination of education and experience.
· 1 year experience in academic advising or other similar experience working in a higher-education setting.
· Occasional local travel may be required for student recruitment and departmental outreach, typically within standard working hours.
Competencies Required:
· Demonstrates a working proficiency level in the following competencies:
o Ability to work in a team-based environment that supports a variety of individuals and groups in a constructive and respectful manner.
o Ability to manage and prioritize multiple tasks and projects simultaneously, demonstrating strong organizational skills and attention to detail.
o Ability to process information with high levels of accuracy and attention to detail.
o Ability to work developmentally with students; ability to promote student learning, development, and success by applying advising approaches to a variety of individual student situations.
Desirable Qualifications:
· Master’s degree, preferably in an education-related field.
· 3 years’ experience working in an academic advising role
· Direct experience and familiarity with FERPA and university regulations
To Apply:
To be eligible for consideration, applicants must upload BOTH of the following and mark them each as a “Relevant File” to the job submission:
· a current resume
· a cover letter
Job openings are posted for a minimum of 7 calendar days and may be removed from posting and filled any time after the original posting period has ended. Successful candidates will be required to self-disclose any conviction history and will be subject to a criminal background check and credential/education verification. Up to 5 professional references will be requested at a later step in the process.
The University will not sponsor any work authorization for this role.
Work Modality:
This position is eligible for hybrid work (1 remote day/week) within Iowa and will require a work arrangement form to be completed upon the start of your employment. Per policy, work arrangements will be reviewed annually, and must comply with the remote work program and related policies and employee travel policy when working at a remote location.
Anticipated Hiring Salary Range: $48,500 - $54,000, with the top of the range reserved for exceptionally qualified applicants. This position includes a comprehensive and competitive benefits package.
Joining the University of Iowa means becoming a vital part of the Hawkeye community, where your work directly impacts education, research, and student success.
Enjoy exceptional health coverage, university-paid life insurance, robust retirement plans, and generous leave policies. Benefit from 24/7 support services, well-being resources, and access to UI Health Care specialists. Grow professionally with advanced training, leadership development, and tuition assistance.
Iowa City offers a great quality of life with world-class performances at Hancher Auditorium, Big Ten athletics, top-ranked public schools, and outdoor recreation.
Join us in making a difference at a leading Big Ten university and premier public research institution. Click here to learn more about why you should join UI!
Equal opportunity employer
The University of Iowa is an equal opportunity employer. All qualified applicants are encouraged to apply and will receive consideration for employment free from discrimination on the basis of race, creed, color, religion, national origin, age, sex, pregnancy (including childbirth and related conditions), disability, genetic information, status as a U.S. veteran, service in the U.S. military, sexual orientation, or associational preferences.
Persons with disabilities who need assistance or accommodations with the application or interview process may contact University Human Resources/Faculty and Staff Disability Services, (319) 335-2660 or fsds@uiowa.edu. For jobs in UI Health care, please contact UI Health care Leave & Disability Administration at 319-356-7543.
