Administration Project Manager, University Housing and Dining
Position Summary:
The Administration Project Manager is an integral behind-the-scenes support of students living and dining on campus. This individual is responsible for the planning, creation, monitoring, and assessment of University Housing and Dining room assignment and meal plan processes. The project manager understands individual student account functionality, along with the impact on large-scale processes. They oversee the housing management software (StarRez), online application portal (StarRez PortalX) and serve as a conduit between UHD staff and StarRez. Ensures accuracy of student data internally and shared with the university community. Assists departmental efforts in assessment of various housing and dining programs.
Specific Job Duties & Tasks:
- Administer, maintain, modify, and test the department’s housing management software system (StarRez) functions to ensure accuracy and completion.
- Establish partnerships with campus offices to improve the flow of information and data regarding students in housing.
- Create an annual plan to oversee the technical aspects of application cycles – opening, closing, adjustments, testing, assessment.
- Plan for annual residence hall organization – allocation of housing for special populations – athletes, living learning communities, students with disabilities, etc.
- Develop and edit the student-facing portal utilized for application, room assignment, and meal plan selection processes.
- Ensure that StarRez Portal X and StarRez Web is functioning properly with the assistance of IT.
- Analyze data and make recommendations for program and policy changes.
- Utilize and merge multiple data sources (StarRez, Blackboard, TMA (facilities work orders), MAUI, eRezLife) for report development to be shared with internal and external stakeholders.
- Train University Housing and Dining staff to use the StarRez modules and provide updates as technology and protocols are upgraded.
- Functional supervision of staff utilizing StarRez to ensure that they are following established protocols and procedures.
For a detailed job description, please email Alaysia McAtee at alaysia-mcatee@uiowa.edu
About the Division of Student Life:
The Division of Student Life is comprised of staff that embrace new ideas and thoughts, works together to keep our students safe, and provides them with life-changing experiences. The Division of Student Life includes 15 departments that span from Recreation Services to the Office of Leadership, Service and Civic Engagement and everything in between. We believe in working together as one team to achieve our mission: fostering student success by creating and promoting educationally purposeful services and activities within and beyond the classroom.
Required Qualifications:
- Bachelor’s degree or combination of education and experience.
- Minimum of one year of experience in project management, overseeing the planning, creation, monitoring, and assessment of a large program.
- Experience (typically 3 years or more) working with complex databases and information systems.
- Extensive knowledge of oral and written communication concepts, tools and techniques and ability to effectively transmit, receive and accurately interpret ideas, information, and needs through the application of appropriate communication behavior.
- Strong leadership and organizational skills and ability to manage multiple tasks, respond quickly and effectively to challenges.
- Knowledge and application of communication techniques and relationship building skills that develop the ability to work with a variety of individuals and groups in a constructive and collaborative manners.
- Ability to understand and respect the unique needs and contributions of student populations from a variety of backgrounds and perspectives.
- Commitment to and alignment with the values of the Division of Student Life, including a demonstrated commitment to excellence in a welcoming and respectful environment.
Desirable Qualifications:
- Knowledge of third-party housing information systems.
- Master’s degree in Business, Computer Science, Higher Education, Student Affairs, or related field or combination of education and experience
- Experience working in a higher education setting.
- Extensive knowledge of StarRez housing information system.
- Working knowledge of advanced report generation.
- Experience creating and implementing assessment plans, including determining methods, developing surveys and other instruments, gathering and analyzing data and communicating assessment results.
Application Details:
- In order to be considered, applicants must upload a resume and cover letter and mark them as a “Relevant File” to the submission.
Job openings are posted for a minimum of 14 calendar days and may be removed from posting and filled any time after the original posting period has ended. Successful candidates will be required to self-disclose any conviction history and will be subject to a criminal background check. Up to 5 professional references will be requested at a later step in the recruitment process. For questions or additional information, please contact alaysia-mcatee@uiowa.edu
Equal opportunity/affirmative action employer
The University of Iowa is an equal opportunity/affirmative action employer. All qualified applicants are encouraged to apply and will receive consideration for employment free from discrimination on the basis of race, creed, color, religion, national origin, age, sex, pregnancy (including childbirth and related conditions), disability, genetic information, status as a U.S. veteran, service in the U.S. military, sexual orientation, gender identity, or associational preferences.
Persons with disabilities who need assistance or accommodations with the application or interview process may contact University Human Resources/Faculty and Staff Disability Services, (319) 335-2660 or fsds@uiowa.edu. For jobs in UI Health care, please contact UI Health care Leave & Disability Administration at 319-356-7543.
