Administrative Services Coordinator, Academic and Student Affairs – Dental Administration
The College of Dentistry is seeking a highly organized and collaborative professional to join the Office of Academic & Student Affairs. This position serves as a initial point of contact for students, faculty, staff, and visitors and plays a key role in supporting student success, academic programs, and office operations. Working in a shared office environment with frequent interactions and competing priorities, the successful candidate will thrive in a fast-paced setting, exercise sound judgment and discretion, and effectively balance customer service, confidentiality, and administrative responsibilities while serving as a welcoming, knowledgeable, and trusted resource.
For a full job description, please send an e-mail to COD-Requisitions@iowa.uiowa.edu.
Job Duties:
· Serve as an initial contact for students, faculty, staff, and visitors in the Office of Academic & Student Affairs while providing administrative support to the Assistant Dean of Students.
· Coordinate a variety of events, meetings, and programs that support students and the college community, including student leadership activities, orientations, ceremonies, and special events.
· Support student success initiatives by coordinating academic support services, testing accommodations, scholarship and award processes, and student-focused programs.
· Assist with the administration of student organizations, including financial tracking, account reconciliation, fundraising support, and compliance-related activities.
· Perform financial and operational support activities, including budget monitoring, purchasing, scholarship processing, and account reconciliation.
· Develop, maintain, and analyze reports, records, databases, and other information resources that support office operations and informed decision-making.
· Collaborate with colleagues across the college and university to support strategic initiatives, communicate information, and ensure efficient delivery of services.
· Provide administrative support for office operations, including scheduling, meeting coordination, travel arrangements, communications, and related activities.
· Contribute to additional projects and initiatives that support the mission of the Office of Academic & Student Affairs and the College of Dentistry.
Admin Services Coordinator – PAA1
College of Dentistry – Dental Administration
Salary: $55,019 to commensurate (Pay Grade: 2B)
Schedule: Initially, Monday – Friday, 8:00am to 5:00pm
Upon successful training period, standard hours will be, Monday – Friday, 6:45am to 3:45pm
Will require some work outside of designated work hours
REQUIRES:
· Bachelor’s degree in relevant area, or an equivalent combination of education and relevant experience.
· Experience supporting students, clients, customers, or other constituent groups through complex administrative processes.
· Expertise with calendaring, word processing, and spreadsheeting applications (i.e. Microsoft Office Suite or Google G Suite).
· Demonstrated strong written, verbal, and interpersonal communication skills.
· Demonstrated exceptional organizational skills, attention to detail, and ability to successfully manage deadlines.
· Experience reconciling financial accounts.
· Demonstrated experience maintaining confidentiality and handling sensitive information.
· Demonstrated experience in providing superior customer service.
· Demonstrated success coordinating multiple projects, events, or priorities simultaneously in a fast-paced environment with multiple distractions.
· Demonstrated adaptability and strong critical thinking and problem-solving skills.
· Knowledge of and ability to maintain compliance with applicable privacy regulations, including FERPA and related confidentiality requirements.
Highly Desirable:
· Transactional financial experience (cash handling and invoicing).
· Experience monitoring departmental/programmatic budgets.
· Experience planning and coordinating large-scale events, including venue selection, contract review, logistics, and purchasing of supplies and equipment.
· Experience working and collaborating effectively with a variety of stakeholders in a higher education, healthcare, or other complex organizational environment.
· Experience creating and maintaining reports, databases, and other administrative records.
· Experience creating surveys, registrations, and data reports using Qualtrics, SurveyMonkey, SignUpGenius, Doodle, or similar platforms.
Desirable:
o Experience with graphics software such as Canva, Adobe Photoshop, Adobe Creative Cloud Suite, or similar programs.
o Working knowledge of web-based tools utilizing databases and internet searches.
o Experience creating and sending forms through cloud-based services, such as Docu-Sign.
o Experience with Virtual Meeting platforms such as Zoom, Microsoft Teams, Skype, WebEx (or equivalent).
o Experience serving on organizational committees, representing constituencies, and taking minutes/notes.
Position and Application Details:
In order to be considered for an interview, applicants must upload a Resume (and mark as “Relevant File”) to the submission, Cover Letter is recommended, and 3 Names of Professional Reference may be requested at a later date.
Position NOT eligible for University Sponsorship of Employment Authorization.
Job openings are posted for a minimum of 7 calendar days. This job may be removed from posting and filled any time after the minimum posting period has ended. For questions or additional information, please contact COD-Requisitions@iowa.uiowa.edu.
Successful candidates will be required to self-disclose any conviction history and will be subject to a criminal background check and credential/education verification.
About Iowa:
Joining the University of Iowa means becoming a vital part of the Hawkeye community, where your work directly impacts education, research, and student success.
Enjoy exceptional health coverage, university-paid life insurance, robust retirement plans, and generous leave policies. Benefit from 24/7 support services, well-being resources, and access to UI Health Care specialists. Grow professionally with advanced training, leadership development, and tuition assistance.
Iowa City offers a great quality of life with world-class performances at Hancher Auditorium, Big Ten athletics, top-ranked public schools, and outdoor recreation.
Join us in making a difference at a leading Big Ten university and premier public research institution.
Equal opportunity employer
The University of Iowa is an equal opportunity employer. All qualified applicants are encouraged to apply and will receive consideration for employment free from discrimination on the basis of race, creed, color, religion, national origin, age, sex, pregnancy (including childbirth and related conditions), disability, genetic information, status as a U.S. veteran, service in the U.S. military, sexual orientation, or associational preferences.
Persons with disabilities who need assistance or accommodations with the application or interview process may contact University Human Resources/Faculty and Staff Disability Services, (319) 335-2660 or fsds@uiowa.edu. For jobs in UI Health care, please contact UI Health care Leave & Disability Administration at 319-356-7543.
