Administrative Services Manager, Academic Programs and Operations
The College of Liberal Arts and Sciences (CLAS) graduate program in Creative Writing is seeking an Administrative Services Manager, Academic Programs and Operations
In close collaboration with the program director, this role works to develop and implement the programs and processes required to support the teaching, research, and service essential to the graduate program in Creative Writing, known informally as the Iowa Writers’ Workshop Serving as departmental administrator, this role plans, organizes, and leads the administrative operational functions and day-to-day activities for the Writers’ Workshop within the College of Liberal Arts & Sciences. Key responsibilities include academic support, program support, budget analysis, accounting, and facilities management. These functions require an understanding of University policies and operations and the ability to continuously implement and optimize new systems. Strong oral and written communication skills are essential for effectively engaging with various campus units, students, donors, and alumni of this top-level program. This position requires a high level of independent judgement, discretion, and the ability to manage highly confidential information. Strategic planning skills are essential for success in this role
This position may be eligible for hybrid work within Iowa after onboarding is complete and will require a work arrangement form to be completed upon the start of your employment. Per policy, work arrangements will be reviewed annually and must comply with the remote work program and related policies and employee travel policy when working at a remote location.
Key Responsibilities:
- Lead administrative operational functions and day-to-day activities for the Writers’ Workshop, including operational oversight of Dey House.
- Provide academic operational leadership for the Writers’ Workshop graduate program and undergraduate offerings through the academic year cycle.
- Supervise Dey House staff and staffing, ensure smooth operations of the department in support of faculty, students, visiting faculty, visiting public, fundraising, and other department initiatives.
- Collaborate with Director of Writers’ Workshop to facilitate and oversee strategic planning efforts, incorporating budget, capital equipment, program funding, academic, administrative, and research support services, faculty, research and administrative space needs, program goals, outreach and recruitment, and compliance.
- Supervise and develop administrative staff and student employees, including the Writers’ Workshop Librarian position.
- Collaborate with CLAS human resources team on matters specifically for Writers’ Workshop, including faculty and staff searches, yearly graduate student and visiting faculty appointments, and temporary staff appointments for periodic needs such as admissions. Ensure the accuracy and timeliness of all contracts and terminations.
For a full job description or questions about this position, please send an email to Kellie-Kucera@uiowa.edu.
Education Required:
- Bachelor’s degree in Business Administration or Liberal Arts, or a related field or an equivalent combination of education and experience.
Required Qualifications:
- 3-5 years of experience in a managerial or administrative capacity.
- Demonstrated experience of software applications, such as Microsoft Office, Excel, Outlook, and electronic calendaring.
- Demonstrated experience in leading, motivating, evaluating, and rewarding personnel, including supervision of permanent staff members.
- Demonstrates extensive experience in leading, motivating, evaluating, and rewarding personnel, including supervision of permanent staff members.
- Demonstrated extensive knowledge and application of oral and written communication techniques and relationship building skills that develop the ability to clearly communicate and work with individuals and groups in a constructive and collaborative manner while maintaining strict confidentiality.
Desired Qualifications:
- Extensive knowledge and demonstrated interest in contemporary literature and literary culture.
- Experience with event planning.
- Working knowledge and ability to utilize tools, techniques, and processes for gathering and reporting data.
- Working knowledge of University systems, such as Workflow and MAUI.
- Experience in a higher education setting.
- Working knowledge of University policies and procedures.
Position and Application details:
In order to be considered for an interview, applicants must upload the following documents and mark them as a "Relevant File" to the submission.
- Resume
- Cover Letter
Job openings are posted for a minimum of 14 calendar days and may be removed from posting and filled any time after the original posting period has ended. Successful candidates will be required to self-disclose any conviction history and will be subject to a criminal background check and credential/education verification. Up to 5 professional references will be requested at a later step in the recruitment process. Please note that this position is not eligible for visa sponsorship in the United States.
For additional questions, please contact: Kellie-Kucera@uiowa.edu
Benefits Highlights:
Regular salaried position. Pay Level 4B. Located in Iowa City, Iowa.
Fringe benefit package including paid vacation; sick leave; health, dental, life and disability insurance options; and generous employer contributions into retirement plans.
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About Iowa
Joining the University of Iowa means becoming a vital part of the Hawkeye community, where your work directly impacts education, research, and student success. Enjoy exceptional health coverage, university-paid life insurance, robust retirement plans, and generous leave policies. Benefit from 24/7 support services, well-being resources, and access to UI Health Care specialists. Grow professionally with advanced training, leadership development, and tuition assistance. Iowa City offers a great quality of life with world-class performances at Hancher Auditorium, Big Ten athletics, top-ranked public schools, and outdoor recreation. Join us in making a difference at a leading Big Ten university and premier public research institution.
Equal opportunity employer
The University of Iowa is an equal opportunity employer. All qualified applicants are encouraged to apply and will receive consideration for employment free from discrimination on the basis of race, creed, color, religion, national origin, age, sex, pregnancy (including childbirth and related conditions), disability, genetic information, status as a U.S. veteran, service in the U.S. military, sexual orientation, or associational preferences.
Persons with disabilities who need assistance or accommodations with the application or interview process may contact University Human Resources/Faculty and Staff Disability Services, (319) 335-2660 or fsds@uiowa.edu. For jobs in UI Health care, please contact UI Health care Leave & Disability Administration at 319-356-7543.
