Catering Operations Manager - University Housing and Dining

Required Qualifications:

• A Bachelor’s degree in related field; or equivalent combination of education and related hospitality and supervisory experience.

• Banquet, catering, and/or fine dining restaurant leadership work experience (typically 2-3 years).

• Supervisory and administrative experience (typically 2-3 years), including inventory management and control.

• At least 2 years of working experience in event planning.

• Proficient in the use of Microsoft Office (Word, Excel, Outlook) software applications.

• Demonstrates excellent written and verbal communication skills. Ability to effectively transmit, receive and accurately interpret ideas, information, and needs through appropriate communication methods and behaviors at an extensive proficiency level.

• Demonstrates the ability to adjust and develop self to prepare for new or changing assignments, processes, people or priorities as organizational needs dictate at an extensive proficiency level.

• Experience creating and maintaining a welcoming and respectful environment.

• Demonstrates an extensive proficiency level in the ability to deliver excellent customer service and to meet or exceed customer service needs.

• Must have valid US driver’s license and must be compliant with UI Fleet Safety program.

• Ability to obtain and maintain ServSafe certification.

Desirable Qualifications:

• More than 5 years of experience supervising staff and administrative work experience.

• Extensive experience in a large-scale banquet and catering operation with off-premise catering experience.

• Extensive experience with electronic timekeeping systems, inventory systems, POS systems, and event management systems.

Application Details:

In order to be considered, applicants must upload a resume and cover letter and mark them as a “Relevant File” to the submission.

Successful candidates will be required to self-disclose any conviction history and will be subject to a criminal background check and credential/education verification.

Job openings are posted for a minimum of 7 calendar days and may be removed from posting and filled any time after the original posting period has ended. Up to 5 professional references will be requested at a later step in the recruitment process. For questions or additional information, please contact Ruth Appleton at ruth-appleton@uiowa.edu.

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