Clin Care/Spec Svcs Supv

REQUIRES:

• Bachelor’s degree in Nursing.
• Current license to practice nursing in Iowa.
• Basic Life Support (BLS) certification.
• Advanced Cardiac Life Support (ACLS), or obtain within 3 months of hire.
• 3 - 5 years directly related clinical experience which includes the following skillsets:

• Clinical Service/Department (Oral Surgery or related discipline) Operations Management  - Working Experience

Knowledge of and ability to manage effective and smooth operations in a services or department by utilizing various management principles and techniques.   Clinical experience in oral surgery or related discipline in outpatient clinic or operating room setting.

• Arranges work schedules, patient flows, staff and resource allocations in a clinical service/department.
• Follows relevant policies and procedures when managing clinical service/department operations.
• Maintains the quality of clinical service practices for clinical treatment and care services.

• Planning and Organizing – Extensive Experience

Mobilizes both time and resources to get things done.

• Identifies the critical goals and tasks required to meet daily objectives.
• Develops contingency plans or to improve processes and to avoid problems before they occur.
• Tracks the implementation of plans closely to ensure that desired outcomes are achieved.
• Manages conflicting priorities effectively.
• Balances multiple priorities by considering linkages and interrelationships.
• Updates stakeholders on potential changes; re-negotiates requirements as necessary.

• Patient Assessment, Care and Counseling – Extensive Experience

Knowledge of and ability to assess ailments and injuries of patients and implement a treatment plan.

• Manages multiple patients and directly responds to all questions.
• Trains others to counsel patients and family members on condition and selected treatment plan.
• Develops procedures for patient documentation and assessment.
• Defines requirements for handling patient and family member inquiries.
• Analyzes new treatment techniques and revises or keeps with appropriate plan.
• Reviews and revises documentation of patient history and exam procedures.

• Health Care Policy and Ethics Compliance – Working Experience

Knowledge of health care policies for all clinical practices and applicable laws and regulations governing proper clinical practice; ability to demonstrate ethical behavior in diverse situations.

• Implements health care policies and ethical requirements when providing clinical services.
• Adjusts clinical practices according to patients' wishes, keeping within policy limits.
• Uses relevant tools and demonstrates non-disclosure of patient information.
• Operates and maintains medical equipment based on specific policies.
• Follows process for reporting violations, investigating breaches, and taking disciplinary actions.
• Experience establishing IV access.
• Experience monitoring surgical patients undergoing procedures utilizing local anesthesia, conscious and deep sedation  
• Experience monitoring patients during recovery until discharge.
• Proficiency in electronic health record charting and clinical scheduling software (preferably AxiUm).

• BLS Instructor certification
• Clinical experience with dental implant surgeries and instrumentation

Applicable materials should clearly indicate qualifications for advertised position.

Note to Applicant:  Applicants should assure their application/resume and cover letter illustrate the work experience they have that demonstrates the qualifications and competencies listed above.  Unless otherwise noted, the proficiency level required for the position is Working Experience, or Extensive Experience.

•  Working Experience is defined as successfully completes diverse tasks of the job; applies and enhances knowledge and skill in both usual and unusual issues; needs minimal guidance in addressing unusual situations.
• Extensive Experience is defined as performs without assistance; recognized as a resource to others; able to translate complex nuances to others; able to improve processes; focus on broad issues.

Definitions of the other proficiency levels are found at:  http://hr.uiowa.edu/competencies/proficiency-levels.

The Clinical Care/Specialized Services Supervisor is the 3^rd of 4 levels in the Clinical/Technical Specialty (PVA) job family.  For more information about this job family visit:  https://hris.uiowa.edu/CC_Redesign/driver.php?ACTION=DETAIL&FAMILY=PVA