Clinic Services Specialist - Department of Surgery

Required Qualifications:

• A Bachelor’s degree from an accredited college or university, or an equivalent combination of education and experience.
• Experience working independently to manage multiple projects and programs at a time. Ability to assess priorities and set/achieve goals.
• Demonstrated knowledge of effective strategies for fostering a welcoming and respectful work environment.
• Demonstrated proficiency in Microsoft Office Suite, including Word, Power Point, and Excel.
• Demonstrated proficiency in Electronic Health Records and other clinic software.
• Demonstrated excellent written and verbal communication skills.
• Strong organizational skills.

Desirable Qualifications:

• Minimum of 1 year of recent and relevant experience working in a healthcare administrative environment.
• Familiarity with EPIC.
• Familiarity with medical terminology.
• Previous work with insurance prior authorizations, denials, and CPT codes.
• Previous experience with customer service.
• Knowledge of University of Iowa policies, procedures, IT services, and standards.
• Dedication to enhancing an inclusive workforce and academic environment is desired.

Application Process:  In order to be considered for an interview, applicants must upload the following documents and mark them as a "Relevant File" to the submission:

• Resume
• Cover Letter

Job openings are posted for a minimum of 14 calendar days and may be removed from posting and filled any time after the original posting period has ended.  

Successful candidates will be required to self-disclose any conviction history and will be subject to a criminal background check and credential / education verification.

Up to 5 references will be requested at a later step in the recruitment process. This position is not eligible for University sponsorship for employment authorization.

For additional questions, please contact Katie Pontious at (319) 384-6144 or katie-pontious@uiowa.edu.