Clinic Services Specialist-PET
Benefits Highlights:
- Regular salaried position located in Iowa City, Iowa
- Fringe benefit package including paid vacation; sick leave; health, dental, life and disability insurance options; and generous employer contributions into retirement plans
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REQUIRED QUALIFICATIONS
- A Bachelor’s degree or an equivalent combination of education and experience.
- Minimum six months of administrative work in a health care setting
- Knowledge of clinical scheduling and coordination of patient activities
- Excellent written, verbal, and interpersonal communication skills
- Ability to maintain professionalism while handling difficult situations with callers and customers
- Experience working in customer service
- Demonstrated ability to handle complex situations with minimal supervision
- Proficiency in computer software applications, including Microsoft Office Suite
DESIRABLE QUALIFICATIONS
- Demonstrated attention to detail
- Excellent organizational skills
- Experience working with EPIC
- Knowledge of medical terminology
- Experience working with data
- Experience working in an outpatient healthcare setting
- Demonstrated ability to resolve issues related to customer concerns or workflow changes and challenges.
- Knowledge of University of Iowa policies, procedures, and regulations.
Application Process: In order to be considered, applicants must upload Cover Letter and Resume (under submission relevant materials) that clearly address how they meet the listed required and desired qualifications of this position.
Job openings are posted for a minimum of 14 calendar days.
Successful candidates will be subject to a criminal background check.
For additional questions or concerns, please reach out to Lisa Dunnwald at lisa-dunnwald@uiowa.edu
Equal opportunity/affirmative action employer
The University of Iowa is an equal opportunity/affirmative action employer. All qualified applicants are encouraged to apply and will receive consideration for employment free from discrimination on the basis of race, creed, color, religion, national origin, age, sex, pregnancy (including childbirth and related conditions), disability, genetic information, status as a U.S. veteran, service in the U.S. military, sexual orientation, gender identity, or associational preferences.
Persons with disabilities who need assistance or accommodations with the application or interview process may contact University Human Resources/Faculty and Staff Disability Services, (319) 335-2660 or fsds@uiowa.edu. For jobs in UI Health care, please contact UI Health care Leave & Disability Administration at 319-356-7543.
