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Clinical Practice Leader

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Patient Care Providers
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21001931 Requisition #

The University of Iowa Hospitals and Clinics-University of Iowa Community Clinics (UICC) is seeking a Clinical Practice Leader (CPL) to perform specific tasks to assist members of UICC team in providing patient care under the direct supervision of the Nurse Manager. The CPL will provide technical, informational and accreditation expertise to the healthcare team performing laboratory tests in a variety of clinical situations.

Position Specific Summary:

The Advanced Nursing Practice Coordinator/Supervisor for the University of Iowa Community Clinics (UICC) provides leadership in clinical care coordination/specialized nursing care, clinical education of nursing staff and health professionals, or use clinical nursing expertise in improving nursing and health care through the management of quality or design of informatics, etc. More specifically, the clinical practice leader (CPL) is an advanced nurse leader and clinician.

The CPL is accountable for the coordination of services to maintain operational oversight of all UICC point-of-care, waived, and moderate complexity testing sites accredited by the Joint Commission, CMS, and other regulatory bodies to facilitate quality testing outcomes.

The CPL leads clinical care delivery within a healthcare setting; provides and manages care for individuals and cohorts of patients.  The CPL designs, implements, and evaluates laboratory services by coordinating, delegating, and supervising the care provided by the healthcare team, including nurses, technicians, and other professionals. The CPL may assist in clinical laboratory staffing as directed. 

The CPL leads and supports a culture of evidence-based practice (EBP); and supervises, develops, and implements EBP standards; provides staff education; and facilitates quality and process improvements. 

It’s expected that the CPL will:

  • Coordinate the on-boarding and training process for staff providing lab services
  • Improve quality of clinic laboratory practice and testing outcomes
  • Enhance laboratory services while decreasing healthcare expenses (e.g., reduce lab errors; decrease supply waste)
  • Perform cost analysis for new patient testing methodologies to ensure they meet the institutions strategic plan

Assure Joint Commission, CMS, and other regulatory body readiness and compliance with evidence-based recommendations related to accreditation and certification

Areas of responsibility:

  • Responsible for facilitating and implementing quality and operational improvement initiatives for clinical sites, department, or organization wide EBP and projects to improve customer satisfaction levels and business productivity.
  • Provide subject matter expertise in support of strategic and capital planning initiatives.
  • Projects are defined by performing business case analysis including scope of the project, voice of the customer, examination of costs, benefits, risks associated with the proposed investment/project and recommends alternatives for solutions.
  • Lead multi-disciplinary teams in performing Root Cause Analysis and lead the implementation of corrective and preventative actions for customer complaints, quality deficiencies, and identified areas for change.
  • Work with areas to identify problems using metrics associated with Key Performance Indicators.
  • Develop methods for data collection; collect and retrieve data; design and access databases for decision making.
  • Conduct basic and advanced analyses to improve processes, performance, and outcomes.
  • Develop and analyze mathematical and discrete event simulation models to analyze potential business improvements before implementation.
  • Conduct FMEA's, Risk Assessments.
  • Apply broad knowledge, best practices, and contemporary project management tools to produce desired improvement results.
  • Evaluate processes and performance to drive improvement projects for optimization.
  • Develop processes to ensure quality, cost, and efficiency of requirements are met.
  • Lead operational improvement teams, utilizing performance improvement methodologies such as Six Sigma, Lean, 5S, and Value Stream Mapping. Is accountable to ensure projects are managed through entire life cycle within approved scope, schedule, and budget. As directed: Act as liaison with planning and design staff on operations and physical space design to ensure efficient processes for the introduction of a new services or space. As directed, assist with new product/services through implementation. As directed, assist lab management staff with the development of processes to ensure quality, cost, and efficiency requirements are met.
  • Perform quality management audits.
  • Develop and manage a risk management program, provide regulatory and clinical quality oversight.
  • Assure compliance with evidence-based recommendations related to accreditation. Ensure clear, concise, evidence-based rationales have been provided in support of recommendations and/or determinations and assure compliance with evidence-based recommendations related to
  • accreditation.
  • In collaboration with Pathology Quality Management staff, performs required verification checks on new testing methodologies.
  • Manage patient testing within UICC to ensure timely, accurate, safe and reliable results.
  • Develop and implement a competency assessment program for assigned responsibility areas as directed to ensure quality testing outcomes for application to both physician and non-physician testing personnel.
  • Train patient testing personnel in a manner that complies with regulatory and accrediting agency requirements. Ensure patient testing is performed by qualified personnel as required by the Centers for Medicare and Medicaid Services (CMS).
  • Evaluate, analyze, report, and provide follow-up on patient safety events.
  • Perform troubleshooting to minimize interruptions in patient care.
  • Coordination of courier services workflows, optimizations, and troubleshooting.
  • Supervise care delivery by nursing staff and other members of the health care team.
  • Provide advice, facilitation, and training on the development, administration, and technical aspects of an organizations quality improvement efforts for assigned areas of responsibility.
  • Provide leadership for investigation, mentoring, and management of critical problem identification and solving skills required for effective resolution of related quality and operations issues.
  • Maintain effective communication with local clinic leaders and UICC administration.
  • Prepare and present educational programs on performance improvement or quality initiatives to process improvement team participants in assigned areas of responsibility.
  • Prepare and present focused education and training programs to staff as directed.
  • Consult with external agencies to obtain and provide education and resources.
  • Ability to work with a variety of individuals and groups in a constructive and civil manner while appreciating the unique contribution of individuals from varied cultures, race, creed, color, national origin, age, sex, disability, sexual orientation, and gender identity.
  • Ability to utilize existing resources and learning to achieve or exceed desired outcomes of current and future organizational goals/needs. Able to demonstrate ethical behavior in diverse situations while producing results.
  • Ability to meet or exceed customer service needs and expectations and provide excellent service in a direct or indirect manner. Ability to effectively transmit and interpret information through appropriate communication with internal and external customers.
  • Knowledge of and ability to utilize tools, techniques and processes for gathering and reporting data in a particular department or division of a company.
  • Ability to manage the successful and smooth transition from current to desired culture, practices, structure, and overall organizational environment.
  • Knowledge of the factors contributing to quality patient care, treatment, and education; the ability to influence these factors in a positive way.
  • Ability to contribute to operational (short term), tactical (1-2 years) and strategic (3-5 years) planning in support of the overall business plan.
  • Knowledge of approaches, tools and techniques, and the ability to deliver formal and informal training programs for program implementation.
  • Knowledge of and ability to use industry standards, policies, and procedures relevant to function and organization.

 

Percent of Time: 100%

Schedule: 40 hours per week, Monday - Friday, Variable hours between 7:00 AM – 5:00 PM with limited off-shift/weekend coverage

Location: University of Iowa Community Clinics (UICC), Iowa City

In order to be considered, applicants must upload resume and cover letter  (under submission relevant materials) that clearly address how they meet the listed required and desired qualifications of this position.

Job openings are posted for a minimum of 14 calendar days. This job may be removed from posting and filled any time after the minimum posting period has ended. For questions or additional information, please contact jennifer-l-allen@uiowa.edu

Successful candidates will be subject to a criminal background check. This position is not eligible for University sponsorship for employment authorization.

Education or Equivalency Required: 

  • Master’s Degree in Nursing or Doctorate in Nursing Practice (DNP). Prefer Master's or Doctorate with Clinical Nurse Leader (CNL) designation. If Master’s/Doctorate Degree is in related field, Baccalaureate in Nursing required

Required Qualifications:

  • Current, valid license to practice nursing in Iowa
  • Considerable clinical experience (minimum 2 years) in acute nursing
  • 1-3 years clinical laboratory experience. Previous experience in performing routine laboratory testing (urinalysis, blood tests, etc.) on clinical biological specimens such as blood and body fluids, which may include but not limited to: Piccolo, CMP’s, CBS’s, etc.
  • Demonstrate knowledge and experience with: Staff education and development, outcomes-based practice and quality improvement, leading change processes including implementation of evidence-based practice
  • Demonstrates leadership/management skills e.g.: analytical thinking/problem solving, takes initiative, serves as change agent, motivates/influences others
  • Demonstrates excellent interpersonal skills and collaboration with interdisciplinary team 
  • Demonstrates excellent written and verbal communication skills
  • Demonstrates ability to understand and deliver care in a complex and diverse environment 
  • Role models professional practice and has reputation for clinical and service excellence
  • Proficient in computer software applications

Desired Qualifications:

  • Certification: Clinical Nurse Leader (CNL) - Certification by the Commission on Nurse Certification or certification relevant to clinical specialty
  • Member/active participation in professional organization
  • Experience with Nursing Research
  • Experience creating/managing microsystems of care

Equal opportunity/affirmative action employer


The University of Iowa is an equal opportunity/affirmative action employer. All qualified applicants are encouraged to apply and will receive consideration for employment free from discrimination on the basis of race, creed, color, national origin, age, sex, pregnancy, sexual orientation, gender identity, genetic information, religion, associational preference, status as a qualified individual with a disability, or status as a protected veteran.


Persons with disabilities who need assistance or accommodations with the application or interview process may contact University Human Resources/Faculty and Staff Disability Services, (319) 335-2660 or fsds@uiowa.edu.  For jobs in UI Health care, please contact UI Health care Leave & Disability Administration at 319-356-7543.

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