Coding Representative - Professional Coding Division (PCD) - Patient Financial Services

University of Iowa Health Care’s department of Professional Coding Division is seeking a Coding Representative to assign ICD-10-CM codes and CPT codes for professional facility outpatient services and professional hospital inpatient services.

As a Medical Coder for University of Iowa Health Care, you will support a culture of Service Excellence by delivering high quality customer service in a fast-paced environment and maintain composure in difficult situations. You must have the skills to provide accurate and comprehensive information (written and orally) to clinic personnel, physicians and other qualified health care practitioners, administration, and co-workers in a professional manner. You must demonstrate compassion, empathy, and respect for patient rights and confidentiality.

This position is eligible to participate in remote work and applicants who wish to work remotely will be considered.  Training will be held either ONSITE or via Hybrid (Onsite/Virtual) from the HSSB building at a length determined by the supervisor.  Remote eligibility will be evaluated upon a satisfactory job training opportunity.  Per policy, work arrangements will be reviewed annually and must comply with the remote work program and related policies and employee travel policy when working at a remote location.

University of Iowa Health Care—recognized as one of the best hospitals in the United States—is Iowa's only comprehensive academic medical center and a regional referral center. Each day more than 12,000 employees, students, and volunteers work together to provide safe, quality health care and excellent service for our patients. Simply stated, our mission is: Changing Medicine. Changing Lives.®

WE CARE Core Values:

• Welcoming - We have an environment where everyone has a voice that is heard; that promotes the dignity of our patients, trainees, and employees; and allows all to thrive in their health, work, research, and education.

• Excellence - We achieve and deliver our personal and collective best in the pursuit of quality and accessible health care, education, and research. 

• Collaboration - We collaborate with health care systems, providers, and communities across Iowa and the region as well as within our UI community. We believe teamwork—guided by compassion—is the best way to work.

• Accountability - We behave ethically, act with fairness and integrity, take responsibility for our own actions, and respond when errors in behavior or judgment occur.

• Respect - We create an environment where every individual feels safe, valued, and respected, supporting the well-being and success of all members of our community.

• Empowerment - We commit to fair access to research, health care, and education for our community and opportunities for personal and professional growth for our staff and learners. 

Position Responsibilities:

• Review medical records to assign CPT/HCPCS and/or ICD-10-CM diagnosis and procedure codes in accordance with internal policies, coding guidelines, and regulation. 

   

• Monitor compliance/coding standards and policies to ensure UI Health Care receives full and accurate reimbursement for services in compliance with all applicable rules and regulations, including HIPAA.

   

• Communicate with physicians/other qualified health care practitioners, residents, and other staff when additional information is needed for accurate code assignment, or to resolve situations where the recommended coded service is not supported in the documentation and/or not consistent with coding and regulatory guidelines. 

   

• Meet departmental targets regarding volume and accuracy of codes assigned. 

   

• Adopt and incorporate initiatives that improve compliance and reduce risks to the institution.

• Assist in providing and analyzing reports related to documentation issues, coding patterns, physician productivity, reimbursement trends, etc.
• Participate in internal coding and development training when needed. 

Classification Title: Coding Representative

Department: Professional Coding Division (Patient Financial Services) This position is eligible to participate in remote work and applicants who wish to work remotely will be considered.  Training will be held either ONSITE or via ZOOM from the HSSB building at a length determined by the supervisor.  Remote eligibility will be evaluated upon a satisfactory job training opportunity. Per policy, work arrangements will be reviewed annually, and must comply with the remote work program and related policies and employee travel policy when working at a remote location.

Staff Type: Professional & Scientific

Percent of Time: 100%

Pay Grade: 2B

Schedule: 

• Monday - Friday between the hours of 5:30 a.m. - 5:00 p.m. 

Equipment:

• Onsite – The department will provide a workstation which contains 3 (three) monitors, laptop/power cord, docking station/power cord, keyboard, mouse, headset, and desk supplies can be found in the supply closet.
• Hybrid – while working onsite, the department will provide a workstation which contains 3 (three) monitors, a laptop/power cord, docking station/power cord, keyboard, mouse, headset, and desk supplies. When working offsite, the employee will take their laptop/power cord to carry back and forth, a second docking station/power cord to keep offsite. Prior to working offsite, the employee, at their own expense, will need to supply 2 (two) monitors, in addition to the university-issued laptop, which will serve as a third monitor due to its built-in camera function, a keyboard, and a mouse. Employees will be required to provide a photo of the domicile office setup and perform an internet speed test by visiting https://www.speedtest.net/ with a minimum 30mb download and 10mb upload reflecting a University of Iowa IP address, then providing a screenshot of the speed test to HR.  The employee’s remote workstation should replicate the onsite setup as if they were working onsite at HSSB.
• Remote - when working offsite, the department will provide the employee a laptop/power cord, docking station/power cord, headset. Prior to working offsite and at their own expense, the employee will be required to obtain or possess 2 (two) monitors, in addition to the university-issued laptop, which will serve as a third monitor due to its built-in camera function, a keyboard, and a mouse. Employees will be required to provide a photo of the domicile office setup and perform an internet speed test by visiting https://www.speedtest.net/ with a minimum 30mb download and 10mb upload reflecting a University of Iowa IP address, then providing a screenshot of the speed test to HR.  The employee’s remote workstation should replicate the onsite setup as if they were working onsite at HSSB.