Compliance Coordinator (QA Coordinator) - Training, Operations & Administrative Support Team (TOAST) - Patient Financial Services

Education Required

• Bachelor’s degree or equivalent combination of experience with health care insurance billing. 

Required Qualifications

• 1-3 years Revenue Cycle experience.
• Familiarity with all insurance payors.
• Experience using EPIC.
• Knowledge with computer software applications, (i.e. Microsoft Office programs) and the ability to learn and apply new software systems knowledge quickly. 
• Strong analytical skills to identify opportunities for operational improvement and implementing effective changes.
• Demonstrated ability to work effectively in ambiguous and complex situations with minimal supervision. 
• Demonstrated customer -focused and team-focused actions to meet or exceed needs and expectations; take responsibility for customer complaints when an issue may lie elsewhere.
• Effective verbal and written communication skills to share appropriate information and feedback in a professional, respectful and sensitive manner with all levels of personnel.

Desired Qualifications

• Minimum 6 months prior authorization experience.
• Experience (1 year or more) creating, updating and documenting job procedures and processes.  
• Experience developing curriculum and educational resources.
• Experience providing focused training in large and small group settings. 
• Experience and knowledge of Patient Financial Services’ functions, systems, processes, and policies.

Application Process:

In order to be considered for an interview, applicants must upload the following documents and mark them as a “Relevant File” for the submission:

• Resume
• (optional) Cover Letter

Job openings are posted for a minimum of 14 calendar days and may be removed from posting and filled any time after the original posting period has ended. Applications will be accepted until 11:59 PM on the date of closing.

Successful candidates will be required to self-disclose any conviction history and will be subject to a criminal background check and credential/education verification.  Up to 5 professional references will be requested at a later step in the recruitment process.

For additional questions, please contact Zach Schmidt at zachary-e-schmidt@uiowa.edu.

Applicant Resource Center:

Need help submitting an application or accepting an offer? Support is available! Our Applicant Resource Center is now open in the Fountain Lobby at the Main Hospital.

Hours:

• Monday 10:00 am – 4:00 p.m. 
• Tuesday 10:00 am – 4:00 p.m. 
• Wednesday 10:00 am – 4:00 p.m.
• Thursday 10:00 am – 4:00 p.m.
• Friday 10:00 pm – 4:00 p.m.

Or by appointment - Contact TAHealthCareSupport@healthcare.uiowa.edu to schedule an appointment or just stop by.

Visit the website for more information: Application Resource Center | University of Iowa Health Care