Administrative Services Coordinator, Academic Advising Center

This position requires the following minimum position qualifications:

• A Bachelor's degree or an equivalent combination of education and experience is required.
• Experience in an administrative office function (minimum 6 months to 1 year).
  Office Administration:  Demonstrates extensive proficiency in carrying out ongoing office administration tasks effectively in support of a large, complex office.  Such tasks include serving as a first point of contact, providing information on procedures and resources, and maintaining confidentiality.
• Communicating for Effective Relationships:  Demonstrates working knowledge of and ability to apply communication techniques (including listening skills) and relationship building skills to work with a variety of individuals and groups in a constructive and collaborative manner.
• Resourcefulness and Judgment:  Demonstrates working ability to apply past experience and analysis of information to the decision-making process to arrive at sound and timely conclusions.
• Relationship Management:  Demonstrates working ability to establish and maintain healthy working relationships with students, colleagues, and the public.
• Student Employee Management:  Demonstrates working knowledge of human resources and personnel management processes related to student employees; demonstrates working ability and desire to lead, motivate, evaluate, and reward student employees.
• Planning and Organizing:  Demonstrates working ability to mobilize both time and resources to get things done.
• Desktop Tools:  Demonstrates working knowledge of and ability to use office support tools available on the desktop (e.g., word processing, e-mail, and spreadsheets).
• Collaboration and Embracing Diversity:  Demonstrates working proficiency in interacting with a variety of individuals in a constructive and civil manner while appreciating the unique contribution of individuals from varied cultures, race, creed, color, national origin, age, sex, disability, sexual orientation, and gender identity.
• Service Excellence:  Demonstrates working ability to meet or exceed service needs and expectations and to provide excellent service in a direct or indirect manner; demonstrates working ability to effectively transmit and interpret information through appropriate communication with internal and external constituencies.

The following are desired position qualifications:

• Experience in a directly related capacity is desirable.
• Knowledge of Organization:  Demonstrates basic knowledge of and insight into the University’s and Academic Advising Center’s vision, structure, culture, philosophy, operating principles, values, and code of ethics; demonstrates basic ability to apply this knowledge appropriately to diverse situations.
• Knowledge of Specific Policies:  Demonstrates basic knowledge of University policies and processes related to undergraduates.
• Facilitating Student Transition:  Demonstrates basic knowledge of and ability to provide new incoming students with a welcoming environment and to familiarize them with school facilities, policies, services, and expectations for college success and retention.

Note to Applicants: The qualifications of this position may be described as competencies or behaviors needed to perform the job duties of this position at a defined proficiency level/standard. A basic to working level is required for this position unless noted otherwise in the qualifications. Please visit the Competencies website for additional information.

Required Application Materials

In order to be considered for interview, applicants must upload both a personal current resume and cover letter with a paragraph or two describing your qualities and work habits that would help you provide great service to students and staff.  Address these characteristics in order of importance to this position. 

*Applicants who fail to submit the required materials will be considered incomplete and therefore are ineligible for interview.

Additional position information is available by visiting http://advisingcenter.uiowa.edu/employment-aac.   

Regarding References: Three professional references are required and can be submitted with the application or at a later step in the recruiting process (i.e. when requested).

Compensation: The successful incumbent will be hired at a salary of $42,000 which is within the pay level 2B range.

*Job openings are posted for a minimum of 14 calendar days. This job may be removed from posting and filled any time after the minimum posting period has ended. The anticipated posting end date is 01/04/2019.

Successful candidates will be required to pass a criminal background check and credential verification prior to beginning work.

To learn more about the UI and why you should work here visit: http://jobs.uiowa.edu/why_ui/.