Credits Revenue Cycle Representative - Patient Financial Services

Position Qualifications:

Education Required
•    Bachelor’s degree; or equivalent combination of education and experience.  

Experience Requirements
•    Related customer service experience (typically 6 months or more) in a professional, financial, health care or medical related environment. 
•    Strong attention to detail with a proven ability to gather and analyze data and keep accurate records.      
•    Proficiency with computer software applications, i.e. Microsoft Office Suite (Excel, Word, Outlook, PowerPoint) or comparable programs and an ability to quickly learn and apply new systems knowledge.  
•    Demonstrated ability to handle complex and ambiguous situations with minimal supervision. 
•    Self-motivated with initiative to seek out additional responsibilities, tasks and projects.

Desirable Qualifications
•    Experience maintaining professionalism while handling difficult situations with callers or customers.
•    Demonstrated ability to maintain or improve established productivity and quality requirements. 
•    Familiarity with medical terminology. 
•    Basic knowledge of Health Insurance Portability and Accountability Act (HIPAA) laws. 
•    Basic knowledge of healthcare billing (healthcare revenue cycle); insurance, and/or federal and state assistance programs. 
•    Experience and knowledge of Patient Financial Services’ functions, systems, processes and policies.

Application Process: In order to be considered, applicants must upload a resume and cover letter (under submission relevant materials) that clearly addresses how they meet the listed required and desired qualifications for this position.

Job openings are posted for a minimum of 14 calendar days. Applications will be accepted until 11:59 PM on April 21, 2021.

Successful candidates will be subject to a criminal background check, and five professional references will be required.