Customer Service Representative
Required Qualifications:
- A Bachelor’s degree or an equivalent combination of education and experience.
- Experience (typically 6 months) in the production of printed material, terminology and cost estimation.
- Experience with requirements of mailing printed material.
- Must be proficient in computer software applications such as Microsoft Office Outlook, Excel, Word.
- Excellent written and verbal communication skills.
- Good organizational and analytical skills.
- Individuals must have great attention to detail and be able to handle multiple tasks at one time.
- Customer Service and Public Contact experience.
Desired Qualifications:
- Functional supervisory experience.
- Knowledge of University policies and procedures.
- Experience with print management software.
- Familiarity with Adobe Creative Software Suite such as InDesign, Illustrator, and Photoshop
Position and Application Details:
To be considered for an interview, applicants must upload the following documents and mark them as a “Relevant File” to the submission:
- Resume
- Cover Letter
Job openings are posted for a minimum of 14 calendar days and may be removed from posting and filled any time after the original posting period has ended.
Successful candidates will be subject to a criminal background check. Up to 5 professional references will be requested at a later step in the recruitment process.
For additional questions, please contact Brooke McMurl at (319) 467-0719 or brooke-mcmurl@uiowa.edu
Equal opportunity/affirmative action employer
The University of Iowa is an equal opportunity/affirmative action employer. All qualified applicants are encouraged to apply and will receive consideration for employment free from discrimination on the basis of race, creed, color, religion, national origin, age, sex, pregnancy (including childbirth and related conditions), disability, genetic information, status as a U.S. veteran, service in the U.S. military, sexual orientation, gender identity, or associational preferences.
Persons with disabilities who need assistance or accommodations with the application or interview process may contact University Human Resources/Faculty and Staff Disability Services, (319) 335-2660 or fsds@uiowa.edu. For jobs in UI Health care, please contact UI Health care Leave & Disability Administration at 319-356-7543.
