Customer Service Representative
Required Qualifications:
- Bachelor’s degree, or equivalent combination of education and experience.
- Experience (typically 6 months) in administrative or customer service support role.
- Proficiency in computer software applications including Microsoft Outlook, Word, Excel.
- Demonstrated customer service and cash handling experience.
- Excellent written and verbal communication.
- Demonstrated experience multitasking in fast paced environment.
Desired Qualifications:
- Experience working in a higher education environment.
- Functional supervisory experience.
- Knowledge of University policies and procedures.
Position and Application Details:
To be considered for an interview, applicants must upload the following documents and mark them as a “Relevant File” to the submission:
- Resume
- Cover Letter
Job openings are posted for a minimum of 14 calendar days and may be removed from posting and filled any time after the original posting period has ended.
Successful candidates will be required to self-disclose any conviction history and will be subject to a criminal background check. Up to 5 professional references will be requested at a later step in the recruitment process.
For additional questions, please contact Andy Brus at andrew-brus@uiowa.edu or 319-467-1454.
Equal opportunity/affirmative action employer
The University of Iowa is an equal opportunity/affirmative action employer. All qualified applicants are encouraged to apply and will receive consideration for employment free from discrimination on the basis of race, creed, color, religion, national origin, age, sex, pregnancy (including childbirth and related conditions), disability, genetic information, status as a U.S. veteran, service in the U.S. military, sexual orientation, gender identity, or associational preferences.
Persons with disabilities who need assistance or accommodations with the application or interview process may contact University Human Resources/Faculty and Staff Disability Services, (319) 335-2660 or fsds@uiowa.edu. For jobs in UI Health care, please contact UI Health care Leave & Disability Administration at 319-356-7543.
