Dietary Coordinator 100%- Downtown Campus

The Support Services Specialist is responsible for overseeing and coordinating dietary and food service operations primarily on the afternoon and evening shifts to ensure high-quality patient, customer, and staff experiences. This position manages departmental support functions, including catering services, calendar coordination, documentation, project support, and food service delivery. The role serves as a key liaison between staff, patients, families, and other departments to promote effective communication, resolve service issues, and support operational efficiency. 

Position Responsibilities

 Support Services 

• Coordinate and manage the department’s catering functions and calendar.

• Create, update and track hospital forms related to the Dietary department.

 • Supervise the delivery of food services. 

• Coordinate and provide services for patients. 

• Ensure compliance of tasks, compliance goals, and patient/customer satisfaction expectations. 

 Communication and Collaboration

 • Communicate with staff and other units/departments on a regular basis to promote effective and efficient operations and to address and resolve issues with patients, families and staff. 

• Utilizes leadership, critical thinking skills, technical expertise, teamwork, and collaboration to achieve department objectives.

 • Implement strategies to resolve service issues.

 • Review, respond, and resolve requests and issues from staff and customers.

 Programs, Policies, Practices that Enhance Patient/Staff Environment 

• Sets up and manages meetings, compiles status reports, and coordinates project schedules as requested. 

• Helps define project scope, requirements, and deliveries.

 • Assists in developing, evaluating, and modifying departmental policies, manuals, procedures, and equipment.

 • Inspects all work areas, storage, and serving areas; performs Quality Assurance and safety evaluations. 

• Assures compliance with local, state, and federal regulations relative to food service operations and health standards.

 Human Resources Management

 • Provides oversight and direction to afternoon food service team members. 

• Provide direction, assignments, feedback, coaching, and counseling to staff and key stakeholders to assure outcomes are achieved.

 • May assist with hiring, developing, and managing the performance of staff. 

• May provide functional and/or administrative supervision of staff. Financial Management

 • Leads the cash handling program, including compliance, documentation, and staff training. 

Performs other duties as assigned.