Informatics Specialist - Community Connect Iowa
Position Summary:
The Informatics Specialist is an expert clinician that has a strong foundation in utilization of an electronic health record in practice and a responsibility for ensuring an environment of safe quality care. The Informatics Specialist demonstrates an advanced level of policy and clinical knowledge, sound clinical judgment and competency, technical competency with clinical information system applications and workflows, professionalism as it relates to interpersonal and general communication skills, experience in supporting the policies and workflows surrounding timely and compliant documentation, and takes responsibility for ongoing professional development, current practice trends and competency validation. This position will support the Community Connect Iowa (CCI) program and staff.
This position is eligible for hybrid work within Iowa and will require a work arrangement form to be completed upon the start of your employment. Per policy, work arrangements will be reviewed annually, and must comply with the remote work program and related policies and employee travel policy when working at a remote location.
Position Responsibilities:
Collaborates with CCI site-based informatics staff to identify and prioritize key EHR/IT needs by working closely with nurses, unit staff, and clinical leaders.
Guides clinical staff (physicians/APPs, nursing personnel, and clerical staff) with translation of clinical practice into electronic health information systems to improvement efficiencies. Tasks may include many aspects of the EHR such as design of new orders, set-up of order sets, Smart Tools, note templates, clinical decision support, questionnaires, etc., requiring knowledge of both Epic applications and clinical workflows.
Collaborates with CCI site-based informatics staff and local access and revenue end users on the development, optimization, and implementation of IT tools/technology to support efficiency workflows.
Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply this knowledge appropriately to a variety of situations.
Translates clinical requirements into system design and workflow customization, data collection, and database builds.
Guides content build and assists technical staff in the creation and customization of applications.
Develops sample input data, and tests system changes for usability, performance, and adherence to standards. Verifies results with site-based informatics staff, clinicians, and IT project managers.
Obtains and maintains Epic certification(s)
Serves as a clinical liaison supporting communication among technical staff, clinicians, and vendors to identify and track installation issues, troubleshoot, resolve problems, and address concerns.
Maintains documentation on assigned project requirements and design decision.
Provides one-on-one and small group demonstrations and go-live support, which will be a combination of on-site at CCI locations and virtually.
Communicates effectively with technical and non-technical staff at verbal, written and presentation level.
Research and recommend incorporation of new functionality into clinical practice.
Mentor staff and student employees in areas of expertise
Identifies professional development opportunities and encourages continuous learning.
Ability to manage the successful and smooth transition from current to desired culture, practices, structure, and overall organizational environment.
Ability to travel to CCI site locations to support discovery, education, implementation, and on-going support needs across the sites.
Collects and analyzes user feedback and identifies revisions and enhancements.
Knowledge of the organization's industry group, trends, directions, major issues, regulatory considerations, and trendsetters; ability to apply this knowledge appropriately to a variety of situations.
Percent of Time: 100%
Schedule: 40 hours per week
Location: Hybrid with onsite being at Medical Campus University
Benefits Highlights: Fringe benefit package including paid vacation; sick leave; health, dental, life and disability insurance options; and generous employer contributions into retirement plans. Relocation Assistant available to qualified applicants. https://hr.uiowa.edu/benefits
Fringe benefit package including paid vacation; sick leave; health, dental, life and disability insurance options; and generous employer contributions into retirement plans
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Education Requirements:
Bachelor’s degree in a health-related field or an equivalent combination of education and experience.
Experience Requirements:
Typically, 3-5 years of experience (within the last 5 years) in a clinical role in a complex health care environment such as a large medical center or teaching hospital.
Typically, 1-3 years of experience (within the last 5 years) contributing to a clinical information system implementation cycle in areas such as design, workflow analysis, build, training, implementation and support in an ambulatory or hospital setting.
Ability to lead change in a complex academic healthcare environment and promote the understanding and effective use of information technology across departments.
Experience authoring training materials and leading training sessions in a variety of formats.
Excellent communication skills at the verbal, written and presentation level. Proven ability to communicate effectively with technical and non-technical staff.
Proficiency with the Microsoft Suite of products (such as Outlook, Word, Excel, OneNote).
Experience working independently with a strong focus on customer service.
Licensure as a Registered Nurse in the state of Iowa, or equivalent for clinical profession.
Professional job-related experience fostering or promoting a welcoming and respectful work/academic environment.
Desired Qualifications:
Clinical practice experience at an academic medical center
Master’s level preparation or working towards master’s with clinical specialist or management coursework.
Experience using Epic in an ambulatory or hospital setting.
Experience translating customer requirements into system design specifications.
Ability to assess learning needs and match to the most effective education methods.
Professional level certification
Previous experience providing 24x7 on-call support.
To be considered, applicants must upload a resume (under submission of relevant materials) that clearly addresses how they meet the listed required and desired qualifications of this position. A cover letter is desired as part of the application process. Job openings are posted for a minimum of 7 calendar days. This job may be removed from posting and filled at any time after the minimum posting period has ended.
Successful candidates will be required to self-disclose any conviction history and will be subject to a criminal background check and credential/education verification.
Please indicate in your cover letter the position(s) for which you wish to be considered.
This position is not eligible for University sponsorship for employment authorization.
For any additional questions, please contact Rebecca Miner at Rebecca-Miner@uiowa.edu.
Equal opportunity employer
The University of Iowa is an equal opportunity employer. All qualified applicants are encouraged to apply and will receive consideration for employment free from discrimination on the basis of race, creed, color, religion, national origin, age, sex, pregnancy (including childbirth and related conditions), disability, genetic information, status as a U.S. veteran, service in the U.S. military, sexual orientation, or associational preferences.
Persons with disabilities who need assistance or accommodations with the application or interview process may contact University Human Resources/Faculty and Staff Disability Services, (319) 335-2660 or fsds@uiowa.edu. For jobs in UI Health care, please contact UI Health care Leave & Disability Administration at 319-356-7543.
