Instructional Services Coordinator
The Office of Student Affairs and Curriculum (OSAC) is seeking a Instructional Services Coordinator to provide instructional services or support to faculty, staff, and students by assisting with the design, development, selection, adapting, presentation, or maintenance of instructional/informational materials and/or facilities (e.g., classrooms, labs, studios, centers, workshops, technology programs) for the purpose of teaching and learning. Coordinate and provide instruction of policies and practices and administer training for simulated patients. May review the performance of SPs and offer feedback. Key areas of responsibility include the design, support and creation of instructional materials; instruct, to train, consult and support the curriculum; support facilities and technology for the curriculum; and the support of operational (financial, administrative and supervisory) tasks associated with providing instructional services.
Percent Time: 100%
Primary duties to include:
Develop Instructional Materials:
Assist in the development and distribution of training materials for SPs and proctors.
Assist in the development and distribution of instructional materials for medical and PA students, as well as SPs and exam proctors.
Assist in the implementation of the College of Medicine’s curriculum as designed by course directors, strand directors, clerkship directors, and Clinical Skills Assessment staff.
Assist in the design, development, and evaluation of checklists and rating forms for use by simulated patients and clinicians.
Assist in the evaluation of the instructional effectiveness of the strategies and pedagogical approaches used.
Instruct, Train, Consult, and Support:
Provide technical and administrative support for all faculty, staff, students, and simulated patients involved in clinical skills assessment programs.
Coordinate and provide instruction of policies and practices and assist with training simulated patients.
Support the performance review process of SPs and offer feedback.
May provide instruction to medical and PA students for additional programs in small group settings as directed.
Consult and collaborate with faculty and staff for the purpose of providing instruction to SPs and medical and PA students.
Manage scheduling of all SP trainings and activities.
Facilities/Technology Management:
Support all aspects of administration of the teaching, practice, and assessment activities within the Clinical Skills Assessment Program.
Prepare resources and materials for clinical skills assessments and programs.
Support the operations of the clinical suites, a teaching facility of substantial complexity including 23 simulated exam rooms, a computer control room and 4 classroom spaces, including maintenance of equipment and supplies, preparation and distributions of materials prior to each program, and maintenance of all instructional equipment.
May run clinical assessments and programs as directed.
Operate and maintain complex equipment and medical instruments.
Support courseware management system (CAE LearningSpace).
Support medical and PA students, faculty and staff, clinical facilitators, examination proctors, and simulated patients in the application of technology within the teaching facility.
Systematically order supplies and stock the clinical suites.
Assure facilities follow federal and state regulations pertaining to health and safety.
Implement policies to assure safety and compliance.
Support maintenance of program website and content for social media outlets.
Operational Management (Financial and Administrative):
Manage the scheduling of approximately 100 SPs, over 650 medical and PA students and medical residents in clinical skills assessments and all programs.
Prepare resources and materials for clinical skills assessments and programs.
May run clinical assessments and programs as directed.
Cultivate a professional, collaborative, and vibrant work environment for the pool of SPs.
Gather, analyze, monitor, and report financial data, information, and reports.
May engage in outreach activities beyond the curriculum unit, including OSAC, CCOM, UI, UI Health Care, Alumni, and External Organizations.
Serve as Human Resource liaison for approximately 100 part-time hourly employees (simulated patients).
Track and submit electronic bi-weekly time sheets for all part time hourly employees.
Supervision:
Participate in the recruitment and screening of prospective simulated patients.
Participate in onboarding sessions for newly hired simulated patients.
Support a program of Quality Assurance (QA) over the work of approximately 100 simulated patients by gathering and generating evidence-based reports and feedback based on the patient’s case information, performance, and feedback they provided to the learners.
REQUIRED QUALIFICATIONS
A bachelor’s degree or an equivalent combination of education and experience is required.
Related administrative and project coordination experience is required.
Demonstrated excellence of written and oral communication skills is required.
Proficiency in Microsoft Office Suite including EXCEL is required to support unit operations.
Customer service experience is required.
Experience in event planning and coordination is required.
A demonstrated ability to work as a part of a team is required.
DESIRABLE QUALIFICATIONS
Experience supporting curriculum delivery, simulation, and/or academic assessment in a university setting are desirable.
Experience in higher education is desirable.
Experience using social media platforms for business operations is desirable.
Demonstrated interest in, and commitment to, working with students is desirable.
Position and Application details:
In order to be considered for an interview, applicants must upload the following documents and mark them as a “Relevant File” to the submission:
Resume
Cover Letter
Job openings are posted for a minimum of 7 calendar days and may be removed from posting and filled any time after the original posting period has ended.
Successful candidates will be required to self-disclose any conviction history and will be subject to a criminal background check and credential/education verification. Up to 5 professional references will be requested at a later step in the recruitment process.
For additional questions, please contact stacy-pruter@uiowa.edu
Hybrid within Iowa: This position is eligible for hybrid work within Iowa and will require a work arrangement form to be completed upon the start of your employment. Per policy, work arrangements will be reviewed annually, and must comply with the remote work program and related policies and employee travel policy when working at a remote location.
The Roy J. and Lucille A. Carver College of Medicine is a highly ranked medical school where students learn to become accomplished clinicians and top-flight researchers and educators. Students come to Iowa to study medicine in a program that uses case-based learning as the basis of their education. With its emphasis on problem-solving skills, early exposure to patients, and enhanced community-based experiences, UI medical students typically earn impressive scores on Step 1 of the U.S. Medical Licensing Examination and successfully “match” with top-quality residency programs around the country.
Equal opportunity employer
The University of Iowa is an equal opportunity employer. All qualified applicants are encouraged to apply and will receive consideration for employment free from discrimination on the basis of race, creed, color, religion, national origin, age, sex, pregnancy (including childbirth and related conditions), disability, genetic information, status as a U.S. veteran, service in the U.S. military, sexual orientation, or associational preferences.
Persons with disabilities who need assistance or accommodations with the application or interview process may contact University Human Resources/Faculty and Staff Disability Services, (319) 335-2660 or fsds@uiowa.edu. For jobs in UI Health care, please contact UI Health care Leave & Disability Administration at 319-356-7543.
