Medical Assistant II - Pediatric Hematology/Oncology
The Stead Family Department of Pediatrics, Department of Hematology/Oncology is seeking a Medical Assistant II full-time to support care of adult and pediatric patients with bleeding disorders. This position is expected to work collaboratively with the Hemophilia and Thrombosis Center (HTC) multidisciplinary team - adult and pediatric providers (physicians, nurses), HTC nurses (community nurses and HTC nurses), social worker, physical therapist, dental hygienist and HTC program manager/secretary. On day-to-day basis, the MA will work closely with HTC nurses and hematology consult service providers.
Duties to include:
Assist with clinical tasks including answering triage phones, incoming fax messages and MyChart messages.
Place orders for scheduled clinics per protocol.
Partner with nursing staff to ensure smooth flow of comprehensive clinic visits and follow up including directing disciplines to see patients to maximize efficiency, placing follow up calls or messages to patients, printing school or work excuse letters and After Visit Summaries and placing follow up orders per protocol.
Send weekly emails to team with upcoming clinics and procedures.
Assist with coordination of surgeries and procedures with obtaining insurance prior authorization, and communication to different disciplines.
Assist with HTC phone triaging and care co-ordination.
Assist with scheduling/contacting patients who are overdue for clinic or need to be reassigned.
Attend and help organize weekly HTC team meeting and follow up on clinical discussion
Assist with treatment plans
Perform other duties as assigned and deemed required for patient care- Assist in clinic with physical examination of patient and related treatments, including but not limited to patient history, medication records, allergies, and immunizations.
Manages internal and external medical records to ensure that accurate and complete data is available for patient appointments.
Key Knowledge, Skills, and Abilities
Ability to work well on a team
Excellent verbal and written communication skills
Demonstrated proficiency using Epic
Knowledge of medical records documentation requirements.
Demonstrated high attention to detail
Demonstrated proficiency in Microsoft Excel and Word
Knowledge of medical instruments and supplies.
Knowledge of routine oral, rectal, and injectable medications.
Knowledge and ability to perform CPR and emergency care procedures.
Ability to maintain patient confidentiality.
Ability to maintain a courteous and respectful approach toward patients, visitors, and fellow staff members.
Ability to work safely and willingness to comply with special safety and health precautions including universal precautions.
Ability to provide care regarding patient condition and age.
Ability to use supplies and equipment in a cost-efficient manner.
Ability to maintain personal appearance in accordance with dress code.
Ability to be punctual, dependable, and flexible. This may include altering work schedule to meet unit/patient needs.
Ability to read and understand instructions and guidelines and to read data indicators.
Ability to maintain effective working relationships.
About the Department of Pediatrics:
The Stead Family Department of Pediatrics is a national leader in pediatric medicine. The Department's mission is to provide outstanding care to the children of Iowa and beyond by being a leader in state-of-the-art clinical care to children, performing cutting-edge research to find new treatments and cures for
childhood illnesses and educating the next generation of pediatric health care providers. The Department comprises the medical and research staff of UI Stead Family Children’s Hospital. UI Stead Family Children’s Hospital is one of the nation’s top-ranked pediatric care and research institutions, and Iowa’s only comprehensive children’s hospital.
About the Division of Pediatric Hematology/Oncology:
The Division of Pediatric Hematology/Oncology at University of Iowa Children’s Hospital is a pioneer in the care and treatment of childhood cancers and blood disorders. It is part of the Holden Comprehensive Cancer Center, and a member of the Children’s Oncology Group (COG), a national consortium of pediatric cancer centers. The COG is well known for its new and innovative ways of treating childhood cancer. The division has a long history of success in bringing hope to patients with programs such as our blood and bone marrow transplant, comprehensive sickle cell program, and comprehensive hemophilia center.
The mission of the division is to treat and cure children and adolescents with cancer and blood diseases who live in Iowa by delivering personalized multidisciplinary, state-of-the-art care, through participation both in nationally and locally designed protocols.
Percent of Time: 100% (40 hours per week)
Schedule: Monday – Friday from 8:00 AM – 5:00 PM. No weekends, on call time, or holidays required.
Location: Iowa City, IA University Campus
Pay Grade: 9
Minimum Eligibility Requirements
Certification or registration as a Medical Assistant or completion of a recognized one-year Medical Assistant Program, or
Completion of a health care profession program with a curriculum incorporating elements of a Medical Assistant program including but not limited to pathophysiology, medical terminology, basic pharmacology, and medication administration including dose calculation and psychology.
Desired Qualifications
One year experience working in an ambulatory clinic as a Medical Assistant.
Previous EPIC experience
Previous healthcare support experience
Position and Application Details:
In order to be considered for an interview, applicants must upload the following documents and mark them as a “Relevant File” to the submission:
Resume
Cover Letter
Job openings are posted for a minimum of 10 calendar days and may be removed from posting and filled any time after the original posting period has ended.
Successful candidates will be required to self-disclose any conviction history and will be subject to a criminal background check and credential/education verification. Up to 5 professional references will be requested at a later step in the recruitment process.
For additional questions, please contact Pediatrics Human Resources at pedsuichildrenshr@uiowa.edu
This position is not eligible for university sponsorship for employment authorization.
Equal opportunity employer
The University of Iowa is an equal opportunity employer. All qualified applicants are encouraged to apply and will receive consideration for employment free from discrimination on the basis of race, creed, color, religion, national origin, age, sex, pregnancy (including childbirth and related conditions), disability, genetic information, status as a U.S. veteran, service in the U.S. military, sexual orientation, or associational preferences.
Persons with disabilities who need assistance or accommodations with the application or interview process may contact University Human Resources/Faculty and Staff Disability Services, (319) 335-2660 or fsds@uiowa.edu. For jobs in UI Health care, please contact UI Health care Leave & Disability Administration at 319-356-7543.
