Nurse Clinical Coordinator- Quick & Urgent Care Clinics
The University of Iowa Community Clinics (UICC) is seeking a patient centered Nurse Clinical Coordinator to support our Walk-In Clinics. This position provides nursing leadership and oversight for our QuickCare and Urgent Care patient care populations that are served within UI Community Clinics. Functions as a clinical nurse expert for patients and UICC. The nurse will facilitate communications between medical staff, management, patients and/or family to provide excellent customer service. This position will serve as a liaison role to provide the dissemination of information and education to clinical care team.
Key areas of responsibility include:
- Assists and acts a liaison with supporting new initiatives including new service lines, expanding clinics, adding new providers, etc.
- Collaborates with nursing, medical staff, and other health professionals in planning, delivering, and evaluating care for primary and specialty patient populations.
- Leads nursing personnel in providing specialized patient procedures and care management plans
- Leads or participates in evidence-based projects within specialty area and collaborate with the appropriate CPL or NPL staff member to implement practice changes.
- Provides specialized health education to patients and health profession students
- Adheres to internal and regulatory policies and guidelines
- Creates clinic staffing schedule and represent clinic at daily staffing huddles; trouble staffing gaps and identify solutions
- Assists with reviewing benefit request in time tracking system
- Participates in recruitment, developing, and managing performance of staff
- Applies expertise in communicating real time feedback and direction to clinical staff
- Serves as a liaison between clinical staff, family members, and UICC leadership
- Applies expertise in specialized field to improve nursing outcomes, leads and participates in evidence-based projects, and implements team-based care
- Troubleshooting and managing facility issues in real time
- Participates in Quality Improvement (QI) initiatives
- Provides direct patient care/nurse triage responsibilities as needed, floating to other clinics as needed
- Other clinic duties as assigned
Department Summary:
University of Iowa Community Clinics (UICC) provides comprehensive care to the Iowa communities. With 38+ community clinics, including Quick Cares and Urgent Care, Primary Medicine, and multiple Specialties. UICC is home to providers and staff that provide comprehensive care outside of the hospital setting and give the community a sense of care whenever they need it most.
Pay Grade: 4B https://hr.uiowa.edu/pay/plans
Percent of Time: 100%
Schedule: 40 hours per week, Monday – Friday, 4-5 shifts per week, 8-10 hours per shift, with evening coverage until 9 PM, no holidays, no weekends
Location: Iowa City, IA (and surrounding clinics based on clinical need/hours)
Benefits Highlights:
- Regular salaried position located in Iowa City, Iowa (and surrounding clinic locations)
- Fringe benefit package including paid vacation; sick leave; health, dental, life and disability insurance options; and generous employer contributions into retirement plans
- For more information about Why Iowa? click here
The University of Iowa offers a generous benefits package, including double retirement match, paid vacation to start and paid sick leave. Complete information regarding the full benefits package may be viewed at: https://hr.uiowa.edu/benefits
Required Qualifications:
- A Baccalaureate degree in Nursing is required
- 1-3 years of nursing experience is required
- Valid license to practice nursing in the state of Iowa
- Excellent organization and time management skills
- Proficiency with Microsoft Office and Internet
- Excellent written and verbal communication skills
- Driver's License and ability to meet UI Fleet Safety Standards
Desired Qualifications:
- 1 to 3 years' experience in patient care, particularly those with ambulatory and triage in an ambulatory setting.
- Demonstrated leadership and training skills (might include but not limited to: Charge Nurse or Lead Staff Nurse, etc.)
- Excellent interpersonal skills with patients, families, and health care workers
- Professional nursing certification is desired
- Familiarity with UIHC ambulatory clinic workflows
In order to be considered, applicants must upload resume and cover letter (under submission relevant materials) that clearly address how they meet the listed required and desired qualifications of this position.
Job openings are posted for a minimum of 14 calendar days. This job may be removed from posting and filled any time after the minimum posting period has ended. For questions or additional information, please contact erin-belding@uiowa.edu.
Successful candidates will be required to self-disclose any conviction history and will be subject to a criminal background check. This position is not eligible for University sponsorship for employment authorization.
Equal opportunity/affirmative action employer
The University of Iowa is an equal opportunity/affirmative action employer. All qualified applicants are encouraged to apply and will receive consideration for employment free from discrimination on the basis of race, creed, color, religion, national origin, age, sex, pregnancy (including childbirth and related conditions), disability, genetic information, status as a U.S. veteran, service in the U.S. military, sexual orientation, gender identity, or associational preferences.
Persons with disabilities who need assistance or accommodations with the application or interview process may contact University Human Resources/Faculty and Staff Disability Services, (319) 335-2660 or fsds@uiowa.edu. For jobs in UI Health care, please contact UI Health care Leave & Disability Administration at 319-356-7543.
