Optician I - Iowa River Landing
The Iowa River Landing Ophthalmology Department is seeking a 100% Optician I to provide all services associated with a retail optical dispensary.
CHARACTERISTIC DUTIES AND RESPONSIBILITIES
Customer Sales:
- Provide direct customer sales.
- Enter all sales data completely and accurately into point-of-sale terminal.
- Maintain the optical dispensary’s cleanliness and appearance for display of goods and equipment.
- Maintain smooth customer flow during hours of operation.
- Monitor wait time for service and for goods ordered - keeping customers informed on what we are doing to resolve any problems.
- Provide best possible eyewear solution that is responsive to each customer's needs.
- Handle customer relations.
Clinical Care:
- Measure pupillary distance in order to correctly center lenses.
- Perform lensometry in order to confirm prescription, duplicate present glasses, verify prism and bifocal corrections.
- Assist in selection of spectacle frames and lenses.
- Answer telephone inquiries from customers regarding prescription eyewear.
- Use lens clock to confirm that the base curve is correctly prescribed.
- Fit, confirm, adjust, repair and dispense eyewear.
- Maintain technical competency by participating in continuing education for technical, merchandising and sales.
Inventory Control and Product Promotion:
- Maintain the optical dispensary’s database.
- Select and promote products to customers.
Education/Teaching:
- Act as a resource/consultant for customers.
- Educate consumers on proper fit and use of new lenses during adjustment phase including what to expect from their lenses.
- Maintain effective working relationships with faculty, staff, students and the public.
University of Iowa Health Care —recognized as one of the best hospitals in the United States—is Iowa's only comprehensive academic medical center and a regional referral center. Each day more than 12,000 employees, students, and volunteers work together to provide safe, quality health care and excellent service for our patients. Simply stated, our mission is: Changing Medicine. Changing Lives.®
Percent of Time: 100%
Schedule: Monday - Friday, 8:00am - 5:00pm
Location: Iowa River Landing
Rotations: N/A
Pay Level: 24
Required Qualifications
- A Bachelor's degree in an appropriate discipline or an equivalent combination of education and experience
- Some (6 months – 1 year) experience as a full service optician/retail sales
- Basic computer skills
- Excellent written and verbal communication skills
Desirable Qualifications
- Customer Service
Application Process: In order to be considered, applicants must upload a resume (under submission relevant materials) that clearly address how they meet the listed required and desired qualifications of this position.
Job openings are posted for a minimum of 14 calendar days. Applications will be accepted until 11:59 PM.
Successful candidates will be required to self-disclose any conviction history and will be subject to a criminal background check. This position is not eligible for University sponsorship for employment authorization. Professional references will be requested at a later step in the recruitment process.
Equal opportunity/affirmative action employer
The University of Iowa is an equal opportunity/affirmative action employer. All qualified applicants are encouraged to apply and will receive consideration for employment free from discrimination on the basis of race, creed, color, religion, national origin, age, sex, pregnancy (including childbirth and related conditions), disability, genetic information, status as a U.S. veteran, service in the U.S. military, sexual orientation, gender identity, or associational preferences.
Persons with disabilities who need assistance or accommodations with the application or interview process may contact University Human Resources/Faculty and Staff Disability Services, (319) 335-2660 or fsds@uiowa.edu. For jobs in UI Health care, please contact UI Health care Leave & Disability Administration at 319-356-7543.
