Parking & Transportation Dispatcher II
The University of Iowa Parking & Transportation is seeking a highly motivated person to work as a Dispatcher II. This position monitors and coordinates the daily operational activities of parking operations work unit utilizing telephone, radio, and intercom calls. Responsible for monitoring attendant work shifts, counting pay station collections, and assigning resources to resolve operational issues. Monitors intercom, radio, camera, phone, and software systems. Responsible for coordinating personnel and resources during university events. Responsible for ensuring the office and money counting areas are secure at all times. This position is not eligible for University sponsorship for employment authorization.
Duties to Include:
Monitors attendants at University Parking Facilities and during University Events.
- Monitors and coordinates the activity and performance of system-wide parking access and revenue control equipment via system alerts and intercom calls.
- Counts and consolidates cashiered parking revenue according to University Cash Handling Requirements.
- Prepares bank deposits and coordinates armored car transports.
- Responds to telephone, radio, intercom, and direct public contact. Dispatches personnel to address in the field issues. Assigns appropriate personnel and resources to solve issues in the field.
For a full job description, please send an e-mail to the contact listed below.
Location: West Campus Transportation Center
Schedule: Wednesday through Saturday, 7:40pm-6:10am
Minimum Eligibility Requirements:
- Any combination of clerical education or experience and/or college or university level course work which is equivalent to three years of full-time employment.
Desirable Qualifications:
- Previous customer service/public contact experience.
- Intermediate computer skills.
- Effective communication skills; verbal and written
- Familiarity with UI Campus
Position and Application Details:
Job openings are posted for a minimum of 10 calendar days. This job may be removed from posting and filled any time after the minimum posting period has ended.
Successful candidates will be required to self-disclose any conviction history and will be subject to a criminal background investigation. Up to 5 professional references will be requested at a later step in the recruitment process. State agency employers in Iowa are required to use E-Verify to confirm employment eligibility. University of Iowa employees, including those who work remotely or out-of-state, are subject to E-Verify.
This position is performed fully on campus.
For additional questions, please contact Brooke McMurl at (319) 467-0719 or brooke-mcmurl@uiowa.edu
About the University of Iowa:
Joining the University of Iowa means becoming a vital part of the Hawkeye community, where your work directly impacts education, research, and student success.
Enjoy exceptional health coverage, university-paid life insurance, robust retirement plans, and generous leave policies. Benefit from 24/7 support services, well-being resources, and access to UI Health Care specialists. Grow professionally with advanced training, leadership development, and tuition assistance.
Iowa City offers a great quality of life with world-class performances at Hancher Auditorium, Big Ten athletics, top-ranked public schools, and outdoor recreation.
Join us in making a difference at a leading Big Ten university and premier public research institution.
Equal opportunity employer
The University of Iowa is an equal opportunity employer. All qualified applicants are encouraged to apply and will receive consideration for employment free from discrimination on the basis of race, creed, color, religion, national origin, age, sex, pregnancy (including childbirth and related conditions), disability, genetic information, status as a U.S. veteran, service in the U.S. military, sexual orientation, or associational preferences.
Persons with disabilities who need assistance or accommodations with the application or interview process may contact University Human Resources/Faculty and Staff Disability Services, (319) 335-2660 or fsds@uiowa.edu. For jobs in UI Health care, please contact UI Health care Leave & Disability Administration at 319-356-7543.
