Patient Billing Services Revenue Cycle Representative - Patient Financial Services

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Healthcare Administrative
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20004225 Requisition #
Thanks for your interest in the Patient Billing Services Revenue Cycle Representative - Patient Financial Services position. Unfortunately this position has been closed but you can search our 639 open jobs by clicking here.

Education Requirement: 
•    Bachelor’s degree or equivalent combination of education and relevant experience.  

Required Qualifications:
•    6 months or more of related customer service experience in a professional, financial or health care related environment.   
•    Strong attention to detail and proven ability to gather and analyze data and keep accurate records.    
•    Proficiency with computer software applications, i.e. Microsoft Office Suite (Excel, Word, Outlook, PowerPoint) or comparable programs and an ability to quickly learn and apply new systems knowledge.  
•    Demonstrated ability to handle complex and ambiguous situations with minimal supervision. 
•    Self-motivated with initiative to seek out additional responsibilities, tasks and projects. 
•    Effective communication skills (written and verbal), active listening skills and the ability to maintain professionalism while handling difficult situations with callers or customers.
•    Successful history collaborating in a fast-paced team environment. 

Desired Qualifications & Experience:
•    Demonstrated ability to maintain or improve established productivity and quality requirements. 
•    Familiarity with medical terminology. 
•    Knowledge of Health Insurance Portability and Accountability Act (HIPAA) laws. 
•    Knowledge of healthcare billing (healthcare revenue cycle); insurance, and/or federal and state assistance programs. 
•    Experience identifying opportunities for improvement and making recommendations and suggestions. 
•    Experience with multiple technology platforms such as Epic, Cirius ACD, and/or GE.
•    Ability to drive results and foster accountability throughout the team and organization. 
•    Maintain current awareness of industry trends and continually strive for improvement with both technical and professional skills.
•    Bi-lingual skills in a foreign language (Spanish and/or French highly preferred).

Application Process: In order to be considered, applicants must upload a cover letter and resume (under submission relevant materials) that clearly address how they meet the listed required and desired qualifications of this position. 

Job openings are posted for a minimum of 14 calendar days. Applications will be accepted until 11:59 PM on December 9, 2020. 

Successful candidates will be subject to a criminal background check.
 

Equal opportunity/affirmative action employer


The University of Iowa is an equal opportunity/affirmative action employer. All qualified applicants are encouraged to apply and will receive consideration for employment free from discrimination on the basis of race, creed, color, religion, national origin, age, sex, pregnancy (including childbirth and related conditions), disability, genetic information, status as a U.S. veteran, service in the U.S. military, sexual orientation, gender identity, or associational preferences.


Persons with disabilities who need assistance or accommodations with the application or interview process may contact University Human Resources/Faculty and Staff Disability Services, (319) 335-2660 or fsds@uiowa.edu.  For jobs in UI Health care, please contact UI Health care Leave & Disability Administration at 319-356-7543.

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