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Pharmacy Technician, Certified

Patient Care Providers
19004397 Requisition #

The University of Iowa Health Care Department of Pharmaceutical Care is seeking a Pharmacy Technician to perform the technical activities of dispensing areas.  Technicians carry out activities supportive of development, coordination and training of assigned areas.  

Duties to include:


Position Responsibilities:
  • Under pharmacist supervision prepares patient specific sterile products including hazardous medications.
    • Using appropriate PPE including CSTD as appropriate
    • Preparation according to NIOSH, USP, and SOP guidelines
  • Performs daily cleanroom maintenance activities including:
    • Cleaning of hood in accordance with SOP
    • Decontamination of hood as required
    • Review and documentation of hood maintenance activities
  • Provide patient/customer service at Triage Window.  Communicate with the general public, patients, and other health care personnel in accordance with established guidelines.  Receive and screen prescriptions for completeness and check for prescription readiness.
    • Conduct interview with patient or patient’s representative to collect and record patient profile information including: demographic information, third party coverage information, weight of pediatric patients, medication allergy information, medical conditions, and current list medications being taken other than those presented.
    • Screen prescriptions for completeness and formulary status.
    • Determine waiting/pick-up time and fill out patient call check.
    • Triage prescription to appropriate team.  Recognize workflow patterns for effective triage of prescriptions.
    • Answer telephone lines and triage phone calls per established policies and procedures.
  • Order entry of prescriptions
    • Enter patient profile information.
    • Enter patient coverage/third party information.
    • Read and interpret the prescription including calculation of dose and or quantity to be dispensed and enter into the computer.
    • Generate a “Note to Dispensing Pharmacist” as needed.
  • Fill/refill prescriptions
    • Read label for accuracy and correct as needed.
    • Label and package the correct medication.
  • Answer the dedicated prescription refill telephone line.
    • Generate prescription refill label.
    • Verify address for prescription(s) to be mailed and the date medication is needed.
    • Fill out call check and note pickup time or date to be mailed.
  • Prepare prescriptions for mailing and shipping according to established policies and procedures.
  • Perform inventory maintenance activities.
    • Return to stock medications that have not been picked up by patients and generate a credit form to forward to Pharmacy Data Processing.
    • Enter all transferred drugs on Inventory Transfer Form.
    • Order diabetic, hemophiliac, and miscellaneous supplies from Hospital Stores.
    • Perform daily and monthly drug inventories as requested
  • Generate and/or maintain (includes filing) appropriate records related to prescription dispensing such as hard copies of prescriptions, hemophiliac patient profiles, mailing/shipping forms/logs, and prescription quality assurance audits.
  • Perform activities involving narcotics and controlled substances including:
    • Conduct weekly and monthly inventories
    • Order replacement supplies from internal source
    • Audit records associated with dispensing of narcotics and controlled substances
    • Resolve discrepancies on issuance forms
  • Conduct assigned audits in patient care clinic areas (Certified Technicians Only)
    • Audit area for compliance with medication security, segregation of dosage forms, expiration dates, approved samples, Emergency Medication Tray expiration date, appropriate drug storage and references.
  • Maintain area orderliness and cleanliness.
  • Assist in on the job training of new technicians.
  • Coordinate technical activities with other members of team.

University of Iowa Hospitals & Clinics—recognized as one of the best hospitals in the United States—is Iowa's only comprehensive academic medical center and a regional referral center. Each day more than 12,000 employees, students, and volunteers work together to provide safe, quality health care and excellent service for our patients. Simply stated, our mission is: Changing Medicine. Changing Lives.®

Percent of Time:  100%

Schedule:  40 hours/week to be scheduled between the hours of 7:00 am - 8:30 pm

Location:  Ambulatory Care Pharmacies

Rotations:  Work up to every other weekend with variable days off

Salary:    09   https://hr.uiowa.edu/pay/merit-plan

Benefits Highlights:
  • Regular salaried position located in Iowa City, Iowa
  • Fringe benefit package including paid vacation; sick leave; health, dental, life and disability insurance options; and generous employer contributions into retirement plans
  • For more information about Why Iowa?, click here

Minimum Eligibility Requirements:

  • High school graduation including a general mathematics course, or the equivalent.
  • Experience Requirement:
    1. Two years’ experience in a position directly related to the natural sciences, or 
    2. Two years post high school education in the natural sciences or related area, or 
    3. A combination of related experience and related post high school education to equal two years.
  • National certification as a certified pharmacy technician by a National Commission for Certifying Agencies (NCCA) accredited pharmacy technician certification program and examination is required. Must meet ongoing education requirements and maintain certification.
  • An exception to the certification requirement is available to pharmacy interns who maintain registration as a pharmacy intern (per Iowa Administrative Code – Chapter 3, Pharmacy Technicians, Section 3.3).
  • Note: Per Board of Pharmacy Regulations (Iowa Administrative Code -- 657-Chapter 3, Pharmacy Technicians):
    1. A pharmacy technician must register with the Board of Pharmacy within 30 days of employment.
    2. Effective July 1, 2009, all pharmacy technicians must be certified by July 1, 2010.

Special Qualifications:

  • Experience with Public Contact/Customer Service

Desired Qualifications:

  • Ability to perform ratio/proportion equations,
  • Experience with inventory maintenance activities,
  • Experience working in team environment,
  • Experience working in detail-oriented work environment,
  • Knowledge of windows based computer programs,
  • Experience working in environment requiring accuracy
  • Experience working in healthcare with one-on-one patient interaction & experience handling challenging interactions in work environment.
  • Prefer National Career Readiness Certificate at Silver Level.

Application Process:  Resume preferred as part of the application process.  Job openings are posted for a minimum of 10 calendar days.  Applications will be accepted until 11:59 pm of the posting end date.  

Successful candidates will be subject to a criminal background check.  This position is not eligible for University sponsorship for employment authorization.

Equal opportunity/affirmative action employer

The University of Iowa is an equal opportunity/affirmative action employer. All qualified applicants are encouraged to apply and will receive consideration for employment free from discrimination on the basis of race, creed, color, national origin, age, sex, pregnancy, sexual orientation, gender identity, genetic information, religion, associational preference, status as a qualified individual with a disability, or status as a protected veteran.

Persons with disabilities who need assistance or accommodations with the application or interview process may contact University Human Resources/Faculty and Staff Disability Services, (319) 335-2660 or fsds@uiowa.edu.  For jobs in UI Health care, please contact UI Health care Leave & Disability Administration at 319-356-7543.

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