Pharmacy Technician, Certified or Trainee, Ambulatory Care, IDS

Under general pharmacist supervision, coordinates and performs as necessary the technical activities of dispensing areas. Under general supervision of technician supervisor, carries out activities supportive of development, coordination, and training of assigned areas. Provides functional supervision as required. All pharmacy technicians must be certified within one year of employment.

The Department of Pharmaceutical Care intends to hire at either the Pharmacy Technician, Trainee classification, or Pharmacy Technician, Certified, based on the qualifications of the successful candidate. Please indicate in your application materials the position you wish to be considered for or indicate both.

 Duties to include:

• Fill/refill prescriptions
  • Read label for accuracy and correct as needed.
  • Label and package the correct medication.
  • Notate appropriate documentation of study materials.
  • Sign appropriate documents in correct log books.
  • Coordinate services from other UIHC Pharmacies 
• Work closely with Investigational Drug Service staff and  interdisciplinary staff to accurately fulfill orders with a high level of attention to detail and focus on superior customer service
• Provide patient/customer service. Communicate with the patients, study monitors and other health care personnel in accordance with established guidelines.
  • Determine waiting/pick-up time.
  • Triage tasks to appropriate team.  Recognize workflow patterns for effective triage of  responsibilities.
  • Answer telephone lines and triage phone calls per established policies and procedures.
• Accurately compound requests in a timely manner.
• Order products from IVADs and maintain stock levels of compounded medications.
  • Place orders and retrieve products from other pharmacy locations
  • Stock other pharmacy locations with products as needed.
• Order, receive and document product shipments appropriately. Monitor data loggers and maintain records.
• Perform inventory maintenance activities, ensuring inventory is completed according to policy and correct
• Generate and/or maintain (includes filing) appropriate records related to studies.
• Perform activities involving narcotics and controlled substances including:
  • Conduct weekly and monthly inventories
  • Audit records associated with dispensing of narcotics and controlled substances
  • Resolve discrepancies on issuance forms
• Conduct assigned audits in patient care clinic areas as applicable (Certified Technicians Only)
  • Audit area for compliance with medication security, segregation of dosage forms, expiration dates, approved samples, Emergency Medication Tray expiration date, appropriate drug storage and references.
• Maintain area orderliness and cleanliness.
• Assist in on the job training of new technicians.
• Coordinate technical activities with other members of team.
• Possible training to non-sterile and sterile medication compounding, working in a clean room setting.
• Complete and maintain compliance with all competencies and educational requirements.