Principal Transformation Consultant

UI Health Care seeks a talented Principal Transformation Consultant to help build and drive the direction and analysis of UI Health Care’s enterprise transformation journey. Reporting directly to the Executive Director of Transformation, this position leads a high-performing internal transformation consulting team within the Transformation Office (TO), driving strategic implementation, delivering insight-backed recommendations, and shaping enterprise-wide change initiatives that support the top priorities of the Enterprise Performance Council (EPC). The role directly manages a team of internal consultants and collaborates cross-functionally with Project Managers, Operations Engineers, Business Associates, and Analysts to drive transformation initiatives forward.

The Transformation Office aims to accelerate results across multiple strategic and operational initiatives, ultimately ensuring UI Health Care’s vision and priorities are consistently realized. This role, in partnership with the Executive Director of Transformation, will develop the approach, processes, and underlying management and infrastructure necessary to manage and execute initiatives within the enterprise initiative portfolio within the Transformation Office. Alongside other enterprise leaders, this entails creating methodologies and tools to define, measure, and report on objectives, milestones, key success metrics, ROI, and overall impact. The position will also be directly responsible for managing 2-3 initiatives simultaneously from start to finish, working closely with the executive sponsor and initiative owner. 

This position will provide guidance and make strategic recommendations to help the organization understand the shifts and trends occurring within aspects of healthcare, enabling rapid redesign of business processes to achieve greater efficiencies and adapt business models for organizational changes. The position will work with organizational stakeholders to develop and implement innovative, data-driven solutions that enhance business processes and performance. The position conducts high-level analyses and shares findings with others.

Position responsibilities:
 

• Lead and manage a team of internal consultants tasked with supporting enterprise strategic initiatives.
• Deliver compelling presentations that distill complex data and insights into concise, actionable recommendations for senior leaders.
• Translate EPC meeting outputs into actionable pieces of work and support the transformation agenda with targeted consulting support.
• Develop and maintain project plans and roadmaps that align resources and workstreams with the organization’s strategic priorities.
• Partner with cross-functional TO leads (Project Management, Analytics, Performance Improvement) to synthesize findings and deliver insights to a senior executive audience.  
• Design, lead, and manage large-scale change management efforts.
• Facilitate discovery and ideation sessions to identify opportunities for innovation and system-wide improvements.
• Build relationships across the Transformation Office, EPC, and departments/functions to foster alignment and drive stakeholder engagement.
• Promote agile methodologies, continuous improvement, and a culture of change readiness across the consulting team.
• Identify opportunities to engage operational improvement in consulting activities to identify, validate, and quantify root cause analyses across clinical departments, leveraging lean, Six Sigma, or other process improvement methodologies.
• Oversee a portfolio of consulting projects from end to end, including project ideation, intake, sizing, resourcing, and outcomes measurement
• Work closely with clinical and operational teams to identify consulting project requirements and manage resources effectively.
• Monitor project progress, identify potential risks, and develop mitigation strategies to ensure successful outcomes.
• Drive innovation in clinical operations by partnering and influencing clinical, people operations, school operations, product and technology, and other cross-functional teams
• Build relationships with key stakeholders to foster collaboration and ensure that initiatives are well-coordinated across departments.
• Act as a liaison between clinical leadership and other departments to streamline communication and promote operational efficiency.
• Define data and key performance indicators for the successful implementation of projects.
• Use data to identify trends, monitor performance, and develop actionable insights for operational improvement.
• Expert-level skills working with executives, senior clinicians, and others to facilitate/lead opportunity analysis, recommend innovative solutions, structure reliable implementation plans, inform resource needs based upon industry data, identify key metrics/required reporting, and effectively manage initiatives to achieve targeted results.
• Regularly works on highly complex issues or problems that require analysis of unique issues/problems without precedent and/or structure.
• Exercises a high level of judgment in selecting methods, techniques, and evaluation criteria for obtaining results.
• Takes personal ownership for advancing significant change management initiatives.
• Provide regular updates and reports to leadership on progress, challenges, and achievements.
• Serve as a thought partner to the Executive Director of Transformation.