Public Safety Dispatcher Supervisor
Required Qualifications:
- A Bachelor’s degree or an equivalent combination of education and experience is required
- 1-2 years Supervisory experience and lead dispatch experience
- Excellent written and verbal communication skills
- Experience with presentations and public speaking
- Proficiency in computer software applications
- Commitment to customer and employee safety
- Ability to facilitate positive outcomes by collaborating and working in a team environment, establishing and meeting/exceeding department objectives and deadlines is required
- Ability to be self-directed and demonstrate excellent judgement in prioritizing multiple projects and assignments
- Knowledge of the geography of the university hospital campus’s.
- Knowledge of FCC regulations and public safety dispatching procedures.
- Skill in using equipment such as multi-frequency radio, teletype, telephone, TDD and computers.
- Skill in communicating with members of the public and departmental staff both orally and in writing.
- Ability to enter and retrieve data from a computer terminal, PC or other keyboard device.
- Ability to communicate effectively and coherently over law enforcement radio channels while initiating and responding to radio communications.
- Ability to perform multiple tasks at one time and to remain calm in stressful situations.
Desired Qualifications:
- Leadership experience in a healthcare setting
- Ability to communicate effectively with physicians, medical personnel, administrators, supervisors, and staff
- Proficiency in Microsoft applications including but not limited to OneNote, Excel, and Word
- Experience in C-Cure, Omnigo, and Victor
- NIMS Training (FEMA 100, FEMA 200, FEMA 300, FEMA 700)
- CPR Certified
- MOAB De-Escalation course
- Knowledge of UI Health Care policies, procedures, and regulations
- Knowledge of Safety and Security policies, procedures, and regulations
- Emergency Services Background
In order to be considered, applicants must upload a cover letter and resume (under submission relevant materials) that clearly address how they meet the listed required and desired qualifications of this position. Job openings are posted for a minimum of 14 calendar days.
Successful candidates will be required to self-disclose any conviction history and will be subject to a criminal background check and credential/education verification.
For questions, contact Haley Resewehr at haley-resewehr@uiowa.edu
Applicant Resource Center –
Need help submitting an application or accepting an offer? Support is available!
Our Applicant Resource Center is now open in the Fountain Lobby at the Main Hospital.
Hours:
Monday 8:00am – 10:00am
Tuesday 8:00am – 10:00am
Wednesday 8:00am – 1:00pm
Thursday 8:00am – 10:00am
Friday 12:30pm – 5:00pm
Or by appointment
Contact TAHealthCareSupport@healthcare.uiowa.edu to schedule a time to visit.
Equal opportunity/affirmative action employer
The University of Iowa is an equal opportunity/affirmative action employer. All qualified applicants are encouraged to apply and will receive consideration for employment free from discrimination on the basis of race, creed, color, religion, national origin, age, sex, pregnancy (including childbirth and related conditions), disability, genetic information, status as a U.S. veteran, service in the U.S. military, sexual orientation, gender identity, or associational preferences.
Persons with disabilities who need assistance or accommodations with the application or interview process may contact University Human Resources/Faculty and Staff Disability Services, (319) 335-2660 or fsds@uiowa.edu. For jobs in UI Health care, please contact UI Health care Leave & Disability Administration at 319-356-7543.
