Revenue Cycle Coordinator (Emergency Department) - Patient Access Management (PAM) - Patient Financial Services
Education Required:
Bachelor’s degree or equivalent combination of education and relevant experience.
Required Qualifications:
- Attention to detail and proven ability to gather and analyze data and make recommendations.
- Proficient in the use of Microsoft Office Suite with strong Excel skills or comparable programs and the ability to learn and apply new software knowledge quickly.
- 1 year experience in a high-volume customer service environment that demonstrates an ability to manage difficult conversations; ability to influence (without authority), and experience with escalation techniques.
- Demonstrated ability to prioritize and coordinate inquiries and concerns of customers: patients, staff, physicians, administration and public.
- Experience training and/or mentoring new employees or team members.
Desired Qualifications & Experience:
- 1+ year experience in medical claims processing, healthcare revenue cycle or medical coding.
- Experience and knowledge of Patient Financial Services’ functions, systems, processes & policies.
- Experience in a medical setting and/or emergency room setting.
- Knowledge of medical terminology and health care billing.
- Experience as a team leader or supervisor.
- Experience identifying opportunities for improvements in processes, procedures, and reporting.
Application Process: In order to be considered for an interview, applicants must upload the following documents and mark them as a “Relevant File” to the submission:
- Resume
- (optional) Cover Letter
Job openings are posted for a minimum of 14 calendar days and may be removed from posting and filled any time after the original posting period has ended. Applications will be accepted until 11:59 PM on the date of closing.
Successful candidates will be subject to a criminal background check and credential/education verification. Up to 5 professional references will be requested at a later step in the recruitment process.
For additional questions, please contact Veronica Clark at veronica-clark@uiowa.edu.
Equal opportunity/affirmative action employer
The University of Iowa is an equal opportunity/affirmative action employer. All qualified applicants are encouraged to apply and will receive consideration for employment free from discrimination on the basis of race, creed, color, religion, national origin, age, sex, pregnancy (including childbirth and related conditions), disability, genetic information, status as a U.S. veteran, service in the U.S. military, sexual orientation, gender identity, or associational preferences.
Persons with disabilities who need assistance or accommodations with the application or interview process may contact University Human Resources/Faculty and Staff Disability Services, (319) 335-2660 or fsds@uiowa.edu. For jobs in UI Health care, please contact UI Health care Leave & Disability Administration at 319-356-7543.
