Revenue Cycle Manager (Admissions) - Patient Access Management (PAM) - Patient Financial Services (PFS)

Education Required:

• Bachelor’s degree in a Business, Financial, Healthcare Administration or other relevant discipline OR combination of education and experience.

Required Qualifications:

• Minimum of six (6) years of healthcare revenue cycle experience.

• Minimum of three (3) years of patient access experience, including demonstrated analytical skills and the ability to interpret financial and operational data.

• Minimum of one (1) year of supervisory or leadership experience in a high-volume healthcare, customer service, or patient access environment.

• Proficiency with Microsoft Office applications, including Excel, Word, PowerPoint, and Outlook.

• Experience utilizing electronic health record systems and revenue cycle technologies, including Epic and web-based authorization and referral platforms.

• Demonstrated ability to lead teams, drive accountability, and achieve operational and financial performance goals.

• Experience identifying performance trends, analyzing root causes, and implementing process improvements that enhance operational efficiency and service outcomes.

• Proven track record of leading operational improvements through data-driven decision making, workflow optimization, and performance management, resulting in measurable gains in quality, productivity, service, or financial outcomes.

• Strong conflict resolution, coaching, and employee relations skills with a commitment to fostering a respectful, and collaborative work environment.

• Knowledge of healthcare revenue cycle processes, patient access operations, HIPAA requirements, and applicable CMS regulations.

• Strong planning, organizational, verbal communication, and written communication skills.

• Ability to prioritize multiple competing demands and effectively manage change in a fast-paced environment.

• Demonstrated commitment to continuous learning, professional development, and staying current with industry best practices and regulatory changes.

Desirable Qualifications:

• Knowledge of insurance benefits and requirements as related to individual companies and policies.

• Knowledge of Epic Prelude, Cadence and Referral modules.

• Knowledge of Electronic Eligibility Systems.

• Proven collaborator and consensus builder - someone who has a track record of successfully partnering with academic medical staff.

Application Process: In order to be considered for an interview, applicants must upload the following documents and mark them as a “Relevant File” for the submission:

• Resume

• Cover Letter

Job openings are posted for a minimum of 7 calendar days and may be removed from posting and filled any time after the original posting period has ended. Applications will be accepted until 11:59 PM on the date of closing. 

Successful candidates will be required to self-disclose any conviction history and will be subject to a criminal background check and credential/education verification.  Up to 5 professional references will be requested at a later step in the recruitment process.

For additional questions, please contact Veronica Clark at veronica-clark@uiowa.edu.

Applicant Resource Center: Need help submitting an application or accepting an offer? Support is available! Our Applicant Resource Center is now open in the Fountain Lobby at the Main Hospital. 

Hours:

• Monday 10:00 am – 4:00 p.m.

• Tuesday 10:00 am – 4:00 p.m.

• Wednesday 10:00 am – 4:00 p.m.

• Thursday 10:00 am – 4:00 p.m.

• Friday 10:00 am – 4:00 p.m.

Or by appointment - Contact TAHealthCareSupport@healthcare.uiowa.edu to schedule an appointment or just stop by.

Visit the website for more information: Application Resource Center | University of Iowa Health Care