Revenue Cycle Representative - Hospital Dentistry
REQUIRES:
- Bachelor’s Degree in Business Administration, Accounting, Health Administration or equivalent, or equivalent combination of education and relevant experience.
- 6 months to one year directly related experience which includes a full spectrum of activities managing claims processing in a medical/dental practice to include:
- Data Gathering and Reporting – Basic Experience
Knowledge of and ability to utilize tools, techniques and processes for gathering and reporting data in a particular department or division of a company.
- Identifies the key objectives of gathering data.
- Identifies key sources of needed information.
- Effective Communications – Basic Experience
Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.
- Speaks/writes using correct language, mechanics, and gestures.
- KNOWLEDGE OF MEDICAL AND DENTAL CLAIMS – Basic Experience
Knowledge of the full spectrum of activities, practices, tools, and considerations for managing claims processing to include:
- Can identify the major activities of the patient revenue management function.
- Patient financial counseling
- Third party pre-authorization
- Establishing payment plans
- Receiving co-pays
- Managing delinquencies and collection process.
- Understands basic principles, techniques and terminology of claims processing are reimbursement.
- Claims submission including CPT/CDT codes.
DESIRABLE:
- CUSTOMER SUPPORT FUNCTION – Basic Experience
Knowledge of the major responsibilities, accountabilities, and overall organization of the customer support function or department; ability to properly support customer inquiries and bring problems to a timely resolution.
- Clarifies the role and contribution of the customer support function.
- Describes major tasks and responsibilities of a customer support function.
- Experience with electronic health record and electronic claims submission, ideally w/AxiUm and/or Epic.
Applicable materials
should clearly indicate qualifications for advertised position.
Note to Applicant: Applicants should assure their application/resume and cover letter illustrate the work experience they have that demonstrates the qualifications and competencies listed above. Unless otherwise noted, the proficiency level required for the position is Basic Experience or Working Experience.
- Basic Experience is defined as uses basic understanding of the field to perform job duties; may need some guidance on job duties; applies learning to recommend options to address unusual situations.
- Working Experience is defined as successfully completes diverse tasks of the job; applies and enhances knowledge and skill in both usual and unusual issues; needs minimal guidance in addressing unusual situations.
Definitions of the other
proficiency levels are found at: http://hr.uiowa.edu/competencies/proficiency-levels.
The Revenue Cycle Representative is the 1st of 7 levels in the Revenue Cycle (PVC) job family.
For more information about this job family visit: https://hris.uiowa.edu/CC_Redesign/driver.php?ACTION=DETAIL&FAMILY=PVC.
Equal opportunity/affirmative action employer
The University of Iowa is an equal opportunity/affirmative action employer. All qualified applicants are encouraged to apply and will receive consideration for employment free from discrimination on the basis of race, creed, color, religion, national origin, age, sex, pregnancy (including childbirth and related conditions), disability, genetic information, status as a U.S. veteran, service in the U.S. military, sexual orientation, gender identity, or associational preferences.
Persons with disabilities who need assistance or accommodations with the application or interview process may contact University Human Resources/Faculty and Staff Disability Services, (319) 335-2660 or fsds@uiowa.edu. For jobs in UI Health care, please contact UI Health care Leave & Disability Administration at 319-356-7543.
