Senior Compliance Coordinator - Research Billing Compliance - Patient Financial Services (PFS)

University of Iowa Health Care’s department of Patient Financial Services – Research Billing Compliance is seeking a Senior Compliance Coordinator to promote and support policies and procedures to implement and maintain compliant research billing processes for clinical trials and research studies conducted by University of Iowa research investigators.

This position is eligible to participate in remote work and applicants who wish to work remotely will be considered.  Training will be held either ONSITE or via Hybrid (Inhouse/Zoom) from the HSSB building at a length determined by the supervisor.  Remote eligibility will be evaluated upon a satisfactory job training opportunity.  Per policy, work arrangements will be reviewed annually and must comply with the remote work program and related policies and employee travel policy when working at a remote location.

University of Iowa Health Care—recognized as one of the best hospitals in the United States—is Iowa's only comprehensive academic medical center and a regional referral center. Each day more than 12,000 employees, students, and volunteers work together to provide safe, quality health care and excellent service for our patients. Simply stated, our mission is: Changing Medicine. Changing Lives.®

WE CARE Core Values:

• Welcoming - We have an environment where everyone has a voice that is heard; that promotes the dignity of our patients, trainees, and employees; and allows all to thrive in their health, work, research, and education.

• Excellence - We achieve and deliver our personal and collective best in the pursuit of quality and accessible health care, education, and research.  

• Collaboration - We collaborate with health care systems, providers, and communities across Iowa and the region as well as within our UI community. We believe teamwork—guided by compassion—is the best way to work.

• Accountability - We behave ethically, act with fairness and integrity, take responsibility for our own actions, and respond when errors in behavior or judgment occur.  

• Respect - We create an environment where every individual feels safe, valued, and respected, supporting the well-being and success of all members of our community.  

• Empowerment - We commit to fair access to research, health care, and education for our community and opportunities for personal and professional growth for our staff and learners. 

Position Responsibilities:

• Develop and support program objectives of the Research Billing Compliance program.

• Identify and investigate complex issues related to research billing compliance, collaborating with appropriate departments as needed, to identify solutions and implement process improvement.

• Serve as senior reviewer of research studies, analyze billing compliance risks and provide final determination of Research Billing Compliance oversight needed.

• Develop department processes and create documents to educate, facilitate, and establish consistency; modify as needed to improve workflow and maximize efficiency.

• Monitor and audit the workflow of internal and external staff to ensure accuracy and completeness of established processes.

• Serve as a main department contact for internal and external staff and provide education and guidance as needed.

• Review and evaluate research billing materials received from research investigators, prepare documents for review and analysis related to research billing compliance. Contact the research study team and/or Principal Investigator as necessary to clarify information in study protocols, consent documents, budgets, etc.

• Conduct Medicare coverage analyses and develop research billing plans for clinical trials conducted at UI Health Care.

• Perform detailed analysis of Epic charge accounts, reviewing which charges are related to the study, which are billable to insurance, and which are billable to the study, relative to the research billing plan. Apply Medicare and institutional billing requirement/regulations to the charge review. Identify variances between actual charges received and expected charges, based on the research billing plan.

• Counsel and provide information to research investigators regarding the University of Iowa research billing policy and procedures, and Medicare/other third-party research billing rules. Train and educate research investigators on compliant research billing procedures.

• Serve as liaison to research investigators and personnel in the Division of Sponsored Programs, the Human Subjects Office, Grant Accounting, Finance, and Patient Financial Services on issues related to research billing compliance.

• Maintain and monitor an internal research billing database of clinical trials; prepare occasional reports.

Classification Title: Senior Compliance Coordinator

Department: Patient Financial Services (Research)

Pay Grade: 4B

Schedule: Monday - Friday between the hours of 6:00 a.m. - 5:00 p.m. 

Percent of Time: 100%

Location: Hospital Support Services Building (HSSB) in Coralville, IA 

This position is eligible to participate in remote work and applicants who wish to work remotely will be considered.  Training will be held either ONSITE or via Hybrid (Inhouse/Zoom) from the HSSB building at a length determined by the supervisor.  Remote eligibility will be evaluated upon a satisfactory job training opportunity.  Per policy, work arrangements will be reviewed annually and must comply with the remote work program and related policies and employee travel policy when working at a remote location.

Equipment:

• Onsite – The department will provide a workstation which contains 3 (three) monitors, laptop/power cord, docking station/power cord, keyboard, mouse, headset, and desk supplies can be found in the supply closet.

• Hybrid – while working onsite, the department will provide a workstation which contains 3 (three) monitors, a laptop/power cord, docking station/power cord, keyboard, mouse, headset, and desk supplies. When working offsite, the employee will take their laptop/power cord to carry back and forth, a second docking station/power cord to keep offsite. Prior to working offsite, the employee, at their own expense, will need to supply 2 (two) monitors, in addition to the university-issued laptop, which will serve as a third monitor due to its built-in camera function, a keyboard, and a mouse. Employees will be required to provide a photo of the domicile office setup and perform an internet speed test by visiting https://www.speedtest.net/ with a minimum 30mb download and 10mb upload reflecting a University of Iowa IP address, then providing a screenshot of the speed test to HR.  The employee’s remote workstation should replicate the onsite setup as if they were working onsite at HSSB.

• Remote - when working offsite, the department will provide the employee a laptop/power cord, docking station/power cord, headset. Prior to working offsite and at their own expense, the employee will be required to obtain or possess 2 (two) monitors, in addition to the university-issued laptop, which will serve as a third monitor due to its built-in camera function, a keyboard, and a mouse. Employees will be required to provide a photo of the domicile office setup and perform an internet speed test by visiting https://www.speedtest.net/ with a minimum 30mb download and 10mb upload reflecting a University of Iowa IP address, then providing a screenshot of the speed test to HR.  The employee’s remote workstation should replicate the onsite setup as if they were working onsite at HSSB.