Staff Nurse - Integrated Call Center/UI Patient Access Center

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Nursing
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20002562 Requisition #
Thanks for your interest in the Staff Nurse - Integrated Call Center/UI Patient Access Center position. Unfortunately this position has been closed but you can search our 640 open jobs by clicking here.

Education Required

  • An Associate’s Degree in Nursing, a Diploma in Nursing, a Baccalaureate Degree in Nursing, Professional Masters of Nursing and Healthcare Practice (MNHP), MSN/Clinical Nurse Leader or a Master’s Degree in Nursing (MSN, MA) is required

Experience Required

  • Current license to practice nursing in Iowa is required by date of hire.
  • 3-5years of RN Clinical Nursing Experience is required.
  • Excellent written and verbal communication skills are required.
  • Demonstrates excellent interpersonal skills with patients/families, nursing staff, and interdisciplinary team members as demonstrated through written and verbal interactions.
  • General computer skills are required, including proficiency in managing multiple databases including Microsoft Excel.
  • Ability to multi-task;working with computer software & responding to patient calls simultaneously is required.
  • Adaptability in working with computer software programs is required

    Certifications:

    • Current license to practice nursing in Iowa is required by date of hire.

    Desirable Qualifications:

    • Baccalaureate Degree in Nursing or Masters Degree in Nursing is highly desired.
    • If Baccalaureate degree in Nursing is not yet obtained, active enrollment in a BSN program is desirable.
    • Previous experience with telephone triage is desired
    • Experience with high-volume public contact/customer service is desired.
    • Comprehensive knowledge of University of Iowa Health Care clinical programs and services is desired
    • Experience handling a multi-phone line system is desired
    • Previous experience working with electronic medical records is desired.

    Job openings are posted for a minimum of 14 calendar days. This job may be removed from posting and filled any time after the minimum posting period has ended. For questions or additional information, please contact the Nursing Recruitment office at 319-356-2285.


    Successful candidates will be subject to a criminal background check. This position is not eligible for University sponsorship for employment authorization.

    Equal opportunity/affirmative action employer


    The University of Iowa is an equal opportunity/affirmative action employer. All qualified applicants are encouraged to apply and will receive consideration for employment free from discrimination on the basis of race, creed, color, religion, national origin, age, sex, pregnancy (including childbirth and related conditions), disability, genetic information, status as a U.S. veteran, service in the U.S. military, sexual orientation, gender identity, or associational preferences.


    Persons with disabilities who need assistance or accommodations with the application or interview process may contact University Human Resources/Faculty and Staff Disability Services, (319) 335-2660 or fsds@uiowa.edu.  For jobs in UI Health care, please contact UI Health care Leave & Disability Administration at 319-356-7543.

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