Support Services Specialist

Required Qualifications:

• Bachelor’s degree in Health Information Management, business administration or the equivalent combination of education and experience is necessary.
• 1 year experience working with medical records/health information.
• Knowledge and understanding of medical terminology.
• Knowledge and proficiency with computer applications (i.e. Microsoft Office suite).
• Excellent written and verbal communications skills.

Desired Qualifications:

• Three or more years working with medical records/health information
• Knowledge or experience with duplicate medical record or incorrectly merged medical record processes
• Knowledge of UI Health Care medical record/health information functions
• Knowledge and experience with Epic Clinical Documentation system
• Knowledge or experience with Epic Medical Record Tracking system
• Knowledge of UI Health Care policies and procedures
• Experience using Zoom, Skype, Microsoft Teams
• Certification as RHIT or RHIA

Position and Application Details:

In order to be considered for an interview, applicants must upload a resume and cover letter and mark them as a “Relevant File” to the submission. Job openings are posted for a minimum of 14 calendar days. This job may be removed from posting and filled any time after the minimum posting period has ended.

Successful candidates will be required to self-disclose any conviction history and will be subject to a criminal background check and education/credential verification. Up to 5 professional references will be requested at a later step in the recruitment process.

For questions or additional information, please contact Karen R Kelly at karen-r-kelly@uiowa.edu

Applicant Resource Center – Need help submitting an application or accepting an offer? Support is available.  The Applicant Resource Center is now open in the Fountain Lobby at the Main Hospital. Hours: Tuesdays & Thursdays 2:00pm – 4:00pm, Or by appointment. Contact TAHealthCareSupport@healthcare.uiowa.edu to schedule a time to visit.