Support Services Specialist
- A Bachelor’s degree or an equivalent combination of education and experience is required.
- Minimum six months of clerical administrative work
- Experience working in customer service
- Excellent written, verbal and interpersonal communication skills
- Demonstrated ability to work as a cooperative team member
- Proficiency in computer software applications, including Microsoft Office Suite
- Demonstrated attention to detail
- Excellent organizational skills
- Experience working with EPIC
- Knowledge of medical terminology
- Experience working with data
- Experience working in an outpatient healthcare setting
- Demonstrated ability to resolve issues related to customer concerns or workflow changes and challenges.
- Knowledge of University of Iowa policies, procedures and regulations.
Application Process: In order to be considered, applicants must upload a resume and a cover letter (under submission relevant materials) that clearly address how they meet the listed required and desired qualifications of this position.
Job openings are posted for a minimum of 14 calendar days. Applications will be accepted until position is filled.
Successful candidates will be subject to a criminal background check. Five professional references will be requested at a later step in the recruitment process.
Equal opportunity/affirmative action employer
The University of Iowa is an equal opportunity/affirmative action employer. All qualified applicants are encouraged to apply and will receive consideration for employment free from discrimination on the basis of race, creed, color, religion, national origin, age, sex, pregnancy (including childbirth and related conditions), disability, genetic information, status as a U.S. veteran, service in the U.S. military, sexual orientation, gender identity, or associational preferences.
Persons with disabilities who need assistance or accommodations with the application or interview process may contact University Human Resources/Faculty and Staff Disability Services, (319) 335-2660 or fsds@uiowa.edu. For jobs in UI Health care, please contact UI Health care Leave & Disability Administration at 319-356-7543.
