Support Services Specialist-Front Desk/Scheduler - Hawkeye Oral Surgery

Required Qualifications:

• Bachelor’s degree or an equivalent combination of education and relevant experience.
• Typically, 6 months relevant customer service experience in a fast paced, high volume office environment.
• Excellent written and verbal communication skills.
• Excellent time management techniques, demonstrating the ability to handle multiple competing priorities.
• Proficient in data entry/translation with proven attention to detail resulting in minimal errors
• Experience working with word processing, spreadsheets, and calendaring software (i.e. Microsoft Office or Google).

HIGHLY Desirable:

• Complex scheduling experience for multiple providers in a healthcare environment.

Desirable:

• Experience with confidential information/record keeping.
• Knowledge of basic dental terminology.
• Knowledge of University policies, procedures, and regulations.

Position and Application Details:

In order to be considered for an interview, applicants must upload a Resume (and mark as “Relevant File”) to their submission.  A Cover Letter is recommended; 3 Names of Professional Reference may be required at a later date.

Job opening are posted for a minimum of 14 calendar days.  This job may be removed from posting and filled any time after the minimum posting period has ended.  For questions or additional information, please contact COD-Requisitions@iowa.uiowa.edu.

Successful candidates will be subject to a criminal background check.