Testing Services Coordinator 50%

Required Qualifications:

• Bachelor’s degree or an equivalent combination of education and related experience in a higher education setting may also serve to meet this minimum education requirement.

• Experience (typically 6 months – 1 year) working in an educational setting

• Success in this position requires strong attention to detail, with the ability to identify discrepancies and maintain a high standard of accuracy.

• This position requires working independently with minimal supervision; the successful candidate must be comfortable seeking guidance or support as needed.

• This position may require some evening hours. 

• Exam integrity review may be required over the weekend following spring and fall final exam weeks.

Competencies Required:

• Demonstrates a basic proficiency level in the following competencies:

  • Manage multiple concurrent projects and/or activities and effectively prioritize and allocate time and resources. 

  • Meet or exceed customer service needs and expectations and provide excellent service directly or indirectly. 

• Demonstrates a working proficiency level in the following competencies:

  • Ability to meet or exceed customer service needs and expectations and provide excellent service in a direct or indirect manner.  

  • Ability to work with a variety of individuals and groups in a constructive and civil manner and utilize existing resources and learning to achieve or exceed desired outcomes of current and future organizational goals/needs.

  • Summarize and simplify technical concepts and explain those concepts in simple, clear language appropriate to the audience.

  • Apply communication techniques and relationship-building skills to work with a variety of individuals and groups constructively and collaboratively. Includes excellent oral, written, and interpersonal communication with internal and external customers.

Desirable Qualifications:

• Adaptability and willingness to learn new technologies.  

• Experience using Canvas. 

• Experience developing or delivering online assessments for students. 

• Experience using AI-driven assessment tools. 

To Apply:

To be eligible for consideration, applicants must upload BOTH of the following and mark them each as a “Relevant File” to the job submission:

• a current resume

• a cover letter

Job openings are posted for a minimum of 7 calendar days and may be removed from posting and filled any time after the original posting period has ended. Successful candidates will be required to self-disclose any conviction history and will be subject to a criminal background check and credential/education verification. Up to 5 professional references will be requested at a later step in the process. 

Work Modality: This position performed fully on-campus and will not be eligible for remote or hybrid work arrangements.

The University will not sponsor any work authorization for this role.

Anticipated Hiring Salary Range: $23,000 - $25,000, with the top of the range reserved for exceptionally qualified applicants. This position includes a comprehensive and competitive benefits package.

Reach out to Monica Frank to learn more about benefits, compensation practices, and career development opportunities.

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Enjoy exceptional health coverage, university-paid life insurance, robust retirement plans, and generous leave policies. Benefit from 24/7 support services, well-being resources, and access to UI Health Care specialists. Grow professionally with advanced training, leadership development, and tuition assistance.

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