Withdrawal and Satisfactory Academic Progress (SAP) Coordinator
The University of Iowa The Office of Student Financial Aid is seeking to hire a 100% Withdrawal and Satisfactory Academic Progress (SAP) Coordinator. If you have experience managing student financial aid, eligibility processes affected by attendance and academics and enjoy working on a collaborative team, apply today!
In this role, you will work with a team to manage and process Satisfactory Academic Progress (SAP) appeals, withdrawals and unofficial withdrawals, and R2T4 calculations and tracking. You will monitor nonattendance reports and adjust aid accordingly, among other financial aid eligibility processes impacted by attendance and academics. Additionally, you will assist with cost of attendance development and set up.
The Withdrawal and Satisfactory Academic Progress (SAP) Coordinator will also have an opportunity to:
- Review Satisfactory Academic Progress (SAP) appeals and reinstate or award financial aid based on an approved appeal. Evaluate SAP eligibility and award new financial aid applicants.
- Review financial aid offer for accuracy based on attendance, required and/or appropriate sources of documentation, and resolve conflicting information. Revise financial aid as needed based on federal financial aid policies and procedures
- Collaborate with campus partners, in person, meetings, via email, and by phone regarding financial aid policies, procedures, application processes, and federal, state, and institutional aid programs as they relate to attendance.
- Assist in review and tracking of SAP review and students appealing for financial aid eligibility who are not meeting SAP.
Click here for a full job description, including all duties and competencies assigned or e-mail the contact listed below.
Visit: Job Opportunities (Org 02 & 35) to see all job opening with the Office of the Provost at the University of Iowa.
About the Department: The Office of Student Financial Aid is here to assist you with the costs of your educational investment. Our committed team of professionals works in partnership with you, providing information on available options and assisting you with the financial aid process.
Required Qualifications:
- Bachelor's degree or an equivalent combination of education and experience is required.
- Experience working in a post‐secondary academic setting or in another sector dealing with detail-oriented projects, counseling, and/or education, typically six months to one year at minimum.
- Experience working with financial aid policies and procedures, typically six months to one year at minimum.
- Potential travel requirements for professional development or conference opportunities
- Occasional evening or weekend work required
Competencies Required:
- Demonstrates a working proficiency level in the following competencies:
- The ability to think critically and provide input and sound interpretations.
- The ability to apply knowledge and decision-making skills to individual situations.
- Understanding of the necessity and value of accuracy and attention to detail; ability to process information with high levels of accuracy.
- Knowledge of data gathering and analysis tools, techniques, and processes; ability to use these to gather and analyze data for a specific or variety of needs and/or projects.
- The ability to work developmentally with students; ability to promote student learning development and success by applying advising approaches to a variety of individual student situations.
- The knowledge, and application of the communication techniques and relationship building skills that develop the ability to work with a variety of individuals and groups in a constructive and collaborative manner.
- Microsoft Excel, Word, and Outlook.
- The ability to think critically and provide input and sound interpretations.
Desirable Qualifications:
- An earned Master’s degree.
- Basic knowledge of University of Iowa policies, procedures, and regulations.
- Previous R2T4 and/or SAP Experience
- Earned NASFAA Return of Title IV Credential
- Earned NASFAA Satisfactory Academic Progress Credential
To Apply:
To be eligible for consideration, applicants must upload BOTH of the following and mark them each as a “Relevant File” to the job submission:
- a current resume
- a cover letter
Job openings are posted for a minimum of 14 calendar days and may be removed from posting and filled any time after the original posting period has ended. Successful candidates will be required to self-disclose any conviction history and will be subject to a criminal background check and credential/education verification. Up to 5 professional references will be requested at a later step in the process.
Work Modality: This position is eligible for hybrid work within Iowa and will require a work arrangement form to be completed upon the start of your employment. Per policy, work arrangements will be reviewed annually, and must comply with the remote work program and related policies and employee travel policy when working at a remote location.
Compensation: $42,500 to commensurate with Competitive Benefits
Equal opportunity/affirmative action employer
The University of Iowa is an equal opportunity/affirmative action employer. All qualified applicants are encouraged to apply and will receive consideration for employment free from discrimination on the basis of race, creed, color, religion, national origin, age, sex, pregnancy (including childbirth and related conditions), disability, genetic information, status as a U.S. veteran, service in the U.S. military, sexual orientation, gender identity, or associational preferences.
Persons with disabilities who need assistance or accommodations with the application or interview process may contact University Human Resources/Faculty and Staff Disability Services, (319) 335-2660 or fsds@uiowa.edu. For jobs in UI Health care, please contact UI Health care Leave & Disability Administration at 319-356-7543.
