Yellas Retail Manager
- 📅
- Apr 29, 2025 Post Date
- 📅
- 25003143 Requisition #
Position Summary:
Shift schedule rotates between the following times: 8:00 am – 4:30 pm, 9:00 am – 5:30 pm, 10:30 am – 7:00 pm, and 3:00 pm – 11:30 pm with the primary shift being 8:00 am – 4:30 pm. Occasional weekend hours are required.
This position falls within and reports directly to University Housing and Dining. However, it is overseeing a franchise of a national brand so maintaining excellent working relationships with leadership for the national brand is essential. Additionally, this position ensures that quality, presentation and production of foods prepared and served within the Yella’s location meet all the Yella’s brand standards and guidelines. Responsibilities for this position include but are not limited to scheduling, hiring, training, inventory, ordering, and ensuring smooth daily operations. Also, marketing, fiscal growth and reporting in accordance with the Yella’s brand standards and the University Housing and Dining standards and practices. Satisfactory reports on all inspections including health department and brand compliance reviews.
Specific Job Duties & Tasks:
- Participates in and monitors the preparation and service of foods to brand standards.
- Plans, coordinates and supervises work of assigned staff.
- Performs administrative duties including physical inventory, production and ordering. Keep recipes and menus updated within food service suite.
- Prepares service and supply requisitions.
- Recommend measures to improve methods, equipment performance, scheduling quality control, and suggests changes to increase efficiency.
- Consults with Food Service and Department Management to coordinate retail operations, menus, product selection, and pricing.
- Performs management functions including interviewing, hiring, coaching, training, scheduling, evaluating and disciplining of assigned staff.
- Recommends salary increases, promotions, and status changes, including dismissals.
- Assures proper and safe use and maintenance of all equipment. Coordinates repairs as needed.
- Oversees and maintains safety and sanitary standards in all service areas according to the Iowa Health Code and internal standards.
For a detailed job description, please email Rebecca Hoag at rebecca-hoag@uiowa.edu
About the Division of Student Life:
The Division of Student Life is comprised of staff that embrace new ideas and thoughts, works together to keep our students safe, and provides them with life-changing experiences. The Division of Student Life includes 15 departments that span from Recreation Services to the Office of Leadership, Service and Civic Engagement and everything in between. We believe in working together as one team to achieve our mission: fostering student success by creating and promoting educationally purposeful services and activities within and beyond the classroom.
Required Qualifications:
- A Bachelor’s degree in Dietetics, Foods and Nutrition, Institutional Management, Hotel & Restaurant Administration or related field; or an equivalent combination of education and supervisory experience.
- 6 months – 1 year experience in the preparation and distribution of foods.
- 6 months – 1 year experience in food service management, including training and supervising staff; and inventory control.
- Ability to work with third party partners, including the ability to travel to brand headquarters for training and necessary meetings.
- Demonstrates excellent written and verbal communication skills. Ability to effectively transmit, receive and accurately interpret ideas, information, and needs through appropriate communication methods and behaviors at a working proficiency level.
- Demonstrates the ability to adjust and develop self to prepare for new or changing assignments, processes, people or priorities as organizational needs dictate at a working proficiency level.
- Experience creating and maintaining a welcoming and respectful environment.
- Demonstrates a working proficiency in the ability to collaborate and interact with individuals and groups.
- Demonstrates a working proficiency in the ability to provide excellent customer and to meet or exceed customer service needs.
- Ability to obtain and maintain ServSafe certification.
Desired Qualifications:
- 1-3 years of experience in personnel supervision.
- Working experience in a large-scale food service operation.
- Some experience working with a collective bargaining unit.
Application Details:
In order to be considered, applicants must upload a resume and cover letter and mark them as a “Relevant File” to the submission.
Successful candidates will be required to self-disclose any conviction history and will be subject to a criminal background check and credential/education verification.
Job openings are posted for a minimum of 14 calendar days and may be removed from posting and filled any time after the original posting period has ended. Up to 5 professional references will be requested at a later step in the recruitment process. For questions or additional information, please contact rebecca-hoag@uiowa.edu
Equal opportunity/affirmative action employer
The University of Iowa is an equal opportunity/affirmative action employer. All qualified applicants are encouraged to apply and will receive consideration for employment free from discrimination on the basis of race, creed, color, religion, national origin, age, sex, pregnancy (including childbirth and related conditions), disability, genetic information, status as a U.S. veteran, service in the U.S. military, sexual orientation, gender identity, or associational preferences.
Persons with disabilities who need assistance or accommodations with the application or interview process may contact University Human Resources/Faculty and Staff Disability Services, (319) 335-2660 or fsds@uiowa.edu. For jobs in UI Health care, please contact UI Health care Leave & Disability Administration at 319-356-7543.
