Zone and Projects Supervisor - Engineering Services

The University of Iowa Health Care Department of Engineering Services is seeking a Zone & Projects Supervisor. Under general supervision, this position provides day-to-day leadership, coordination, and oversight of assigned operations shop staff and project activities in support of hospital and facility operations. The position is responsible for supervising corrective, preventive, routine, and emergency maintenance work, with greater emphasis on project coordination, zone operations, mechanical repairs, and minor renovation work.

This role plans, prioritizes, and assigns daily and weekly work based on operational needs, customer service expectations, project timelines, staffing levels, and the condition of assigned spaces, equipment, and building systems. The position reviews work orders and service requests, monitors repair and renewal needs, and coordinates staff, materials, vendors, shutdowns, and affected departments to support timely completion of maintenance and project activities. The supervisor also assists with job cost estimates, work plans, material lists, procurement of supplies and services, and related operational documentation.

The position has significant responsibility for overseeing the quality and coordination of project work, mechanical repairs, general maintenance, and related operational activities to ensure work is completed safely, efficiently, and in compliance with departmental, organizational, and regulatory standards. This includes completing and coordinating project-specific Infection Control Risk Assessments (ICRAs) and other Engineering Services infection control documentation, ensuring staff follow required containment, barrier, and worksite practices in patient care and other sensitive environments, and supporting compliance with healthcare safety and operational requirements.

This role also provides direct supervision of staff performance and development by establishing work expectations, monitoring productivity and workmanship, conducting performance reviews, supporting employee training and onboarding, and participating in recruitment, selection, and personnel actions. The position serves as a key point of contact for operational issues, service concerns, vendor coordination, and interdepartmental communication related to assigned areas of responsibility.

In addition, the position supports compliance with applicable OSHA, NFPA, The Joint Commission, infection control, and other healthcare-related standards; maintains accurate work, project, and CMMS documentation; assists with development and revision of operational procedures; and responds to emergency calls and urgent facility issues, including after-hours support as needed. Overall, this position plays a critical role in coordinating zone operations, project work, and mechanical and facility repair activities across the organization.
 

POSITION REPONSIBILITIES: 

Financial Management

•    Assists in preparing job cost estimates, work plans, and material lists for maintenance and minor renovation activities.
•    Verifies and approves materials, supplies, and service needs associated with assigned operational work and minor projects.

Human Resources Management

•    Supervises assigned operations shop staff in the completion of corrective, preventive, routine, and emergency maintenance work.
•    Establishes daily and weekly work schedules; assigns and reassigns duties based on operational priorities, staffing needs, and customer service requirements.
•    Monitors staff performance and workmanship to maintain high standards of service, safety, and responsiveness.
•    Participates in interviewing and selection of staff; evaluates employee performance and effectively recommends disciplinary actions, promotions, merit increases, and termination.
•    Trains and orients new employees and ensures assigned staff complete required departmental training, safety education, infection control training, and other compliance requirements.

Planning/Programming

•    Reviews work orders, assesses service requests, and establishes priorities for maintenance and minor project work.
•    Coordinates minor project activities including scope review, scheduling, staff assignments, vendor coordination, and communication with affected departments.
•    Monitors maintenance needs for assigned areas and assists in identifying repair, renewal, and replacement priorities.
•    Assists with development, revision, and implementation of departmental procedures and work practices related to assigned operations.

Operational Management Regulation/Compliance

•    Completes, reviews, and coordinates project-specific ICRAs and other Engineering Services infection control documentation for maintenance, minor projects, and operational activities.
•    Coordinates and oversees project-specific ICRA's and other Engineering Services infection control documentation for maintenance, minor projects, and operational activies. 
•    Supports infection control risk assessment requirements and ensures staff follow containment, barrier, and worksite practices in patient care and other sensitive environments.
•    Maintains and enforces prescribed safety standards and ensures compliance with applicable codes, regulations, and organizational procedures.
•    Supports compliance with applicable OSHA, The Joint Commission, NFPA, and other healthcare-related maintenance and safety standards.
•    Coordinates work with other shops, departments, contractors, and vendors to support timely and efficient completion of maintenance and project activities.
•    Serves as a point of contact for operational issues, service concerns, and department coordination related to assigned areas of responsibility.
•    Performs duties and responsibilities of the work unit as required in emergency situations or as needed to maintain operations.
•    Responds to emergency calls and urgent facility issues, including after-hours operational support as required.
•    Performs other duties as assigned.

TECHNICAL COMPETENCIES: 

Employee Health and Safety

•    Knowledge of and ability to enforce safety standards and safe work practices.
•    Supports infection control, barrier, and containment practices required in healthcare environments.

Facilities Management

•    Knowledge of the principles, methods, materials, tools, and techniques used in the trade or operational area supervised.
•    Knowledge of building costs, estimating practices, and material and labor considerations.
•    Ability to prepare and review cost estimates, scopes of work, and specifications for facilities, equipment, materials, and repairs.
•    Reviews and keeps informed of new developments, materials, methods, and techniques related to structural maintenance, painting, flooring, and facility finishes and operations.

Performance Management

•    Ability to supervise staff, evaluate performance, conduct reviews, and provide clear expectations, coaching, and feedback.
•    Knowledge of personnel policies and procedures.
•    Knowledge of appropriate interviewing, employee selection, and supervisory practices.

Resource Management

•    Ability to plan, prioritize, schedule, and coordinate work to meet operational needs and deadlines.
•    Ability to establish and maintain effective working relationships with staff, customers, contractors, and other stakeholders.
•    Ability to interpret and explain policies, procedures, rules, regulations, and work standards.
•    Ability to communicate effectively both orally and in writing.
•    Ability to maintain accurate records, documentation, and operational data.
•    Knowledge of purchasing policies, procurement practices, and material acquisition processes.
•    Ability to communicate and coordinate effectively with outside organizations, contractors, vendors, and regulatory agencies.