Administrative Services Coordinator
The Administrative Services Coordinator will serve as the primary administrative support for operations in the Dean’s Office and Office of Student Service suite, overseeing the front desk coverage, serving as primary point of contact, providing a welcoming environment, establishing, and maintaining effective working relationships with faculty, staff, students, and visitors to the College of Education. The Administrative Services Coordinator will be responsible for providing operational support for the Dean’s office and the Office of Student Services and to administrative units reporting to the Dean’s office.
The responsibilities of this position require problem solving, discretion, and independent judgement.
Location: Full-time position on-site in the College of Education, Lindquist Center.
Specific Job Duties and Tasks
- Responsible for front office area. Greet visitors in a welcoming and professional manner. Answer questions or refer to appropriate other areas for assistance. Inform the Dean or other staff when appointments have arrived for meetings.
- Coordinate office coverage with other staff in the dean’s office.
- Answer the Dean and main office telephone lines. Answer questions or refer to appropriate other areas for assistance. Schedule meetings as needed or refer to appropriate other areas.
- Supervisor, train, hire, evaluate, and assign work to student employees.
- Coordinate front desk coverage to ensure 100% coverage during hours when suite is open.
- May assist with financial transactions including procurement card transactions and reconciliation of procurement card statements monthly and reconciling accounts for the dean.
- May work with USS to create trips and coordinate travel arrangements for the Dean.
- Develop and revise departmental informational materials for distribution.
- Collecting rosters for student organizations and advisory board members and maintain lists.
- Coordinate first point of contact for constituents seeking information or services including responding to non- routine inquiries at the front desk.
- Act as front-line liaison with faculty, staff, students, and public regarding inquiries and requests, requiring discretion and independent judgment.
- Communicate through a variety of modes to a wide range of constituents, requiring accuracy, discretion, judgement, and organization.
To obtain the full job description including key areas of responsibility, technical competencies, and desirable qualifications, please contact Alex-Schutman@uiowa.edu
Education Requirement:
- A Bachelor’s degree or an equivalent combination of education and experience is required.
Required Qualifications:
- Experience working in an office setting with a strong customer service focus, administrative processes and associated operating requirements; ability to apply this knowledge appropriately to a variety of situations. Experience typical of one-year relevant work experience.
- Working knowledge of and ability to use office support tools available on the desktop (e.g., word processing, e-mail, presentation software and spreadsheets).
- Ability to work with and build effective relationships with a variety of individuals and groups in a constructive and civil manner while appreciating the unique contribution of individuals.
- Demonstrates excellent verbal and written communications skills; ability to effectively transmit, receive, and interpret ideas, information, and needs through appropriate communication methods and behaviors.
Desired Qualifications:
- Experience working in an academic environment.
- Knowledge of university policies, procedures, and regulations.
Application Details
In order to be considered for an interview, applicants must upload:
- Resume
- Cover Letter
Job openings are posted for a minimum of 14 calendar days. This job may be removed from posting and filled any time after the minimum posting period has ended. Successful candidates will be required to self-disclose any conviction history and will be subject to a criminal background check and credential/education verification. 5 professional references will be requested at a later step in the recruitment process.
For questions, contact Alex Schutman at Alex-Schutman@uiowa.edu
Benefits Highlights
- Regular salaried position. Pay level 2B. Located in Iowa City, Iowa.
- Fringe benefit package including paid vacation; sick leave; health, dental, life and disability insurance options; and generous employer contributions into retirement plans.
- For more information about Why Iowa? Click here.
About Iowa
Joining the University of Iowa means becoming a vital part of the Hawkeye community, where your work directly impacts education, research, and student success. Enjoy exceptional health coverage, university-paid life insurance, robust retirement plans, and generous leave policies. Benefit from 24/7 support services, well-being resources, and access to UI Health Care specialists. Grow professionally with advanced training, leadership development, and tuition assistance. Iowa City offers a great quality of life with world-class performances at Hancher Auditorium, Big Ten athletics, top-ranked public schools, and outdoor recreation. Join us in making a difference at a leading Big Ten university and premier public research institution.
Equal opportunity employer
The University of Iowa is an equal opportunity employer. All qualified applicants are encouraged to apply and will receive consideration for employment free from discrimination on the basis of race, creed, color, religion, national origin, age, sex, pregnancy (including childbirth and related conditions), disability, genetic information, status as a U.S. veteran, service in the U.S. military, sexual orientation, or associational preferences.
Persons with disabilities who need assistance or accommodations with the application or interview process may contact University Human Resources/Faculty and Staff Disability Services, (319) 335-2660 or fsds@uiowa.edu. For jobs in UI Health care, please contact UI Health care Leave & Disability Administration at 319-356-7543.
