Administrative Services Coordinator
The College of Education is seeking an Administrative Services Coordinator. This position will coordinate administrative operations for the UI REACH program in the College of Education. The Administrative Services Coordinator provides support to the director and administrators and coordinates office procedures, processes, content management systems, and workflow. This role serves as the front-line liaison from UI REACH to its constituents, including UI REACH students, staff, faculty, families, and the public.
This is a full-time specified term appointment with the possibility for renewal at the end of the term.
Specific Job Duties and Tasks
Serve as office manager for the UI REACH program.
Provide support to the director and administrators; monitor and coordinate office activities and administrative work processes.
Serve on UIR leadership team.
Coordinate special programs, meetings, and conferences by arranging logistics, taking minutes, preparing and distributing materials.
Maintain content management system (currently Salesforce) including acting as liaison to the vendor, training staff on using the CMS, running reports, and entering data as required.
Coordinate communication as the front-line liaison with students, families, and the general public regarding inquiries and requests, requiring discretion and independent judgment.
Participate in the admissions process including tracking applicant materials, scheduling interviews and tours, and other duties as assigned by the director.
About UI REACH
UI REACH (Realizing Educational and Career Hopes) is nested in the UI College of Education and is a comprehensive transition program for college-age students with intellectual, cognitive, and learning disabilities. UI REACH offers an integrated college experience in a caring and structured environment.
Academics, career and transition, social growth, and campus life are areas of focus. UI REACH is a four-year program with early graduation options.
To obtain the full job description including key areas of responsibility, technical competencies, and desirable qualifications, please contact Jade Rogers at jade-o-rogers@uiowa.edu.
Required Qualifications
- A Bachelor’s degree or an equivalent combination of education and experience is required.
- Experience in an administrative support role, office management or other related experience. Typical experience is 1- 3 years.
- Proficiency in computer software applications in the Microsoft Office suite.
- Experience with and/or interest in interacting with persons with disabilities.
- Supervisory experience in assigning work and evaluating work flow.
- Ability to collect, synthesize and manage data for the improvement of office systems.
- Excellent oral and written communications skills; ability to effectively transmit, receive, and interpret ideas, information, and needs through appropriate communication methods and behaviors at a working proficiency level.
Desired Qualifications
- Experience with Content Management Systems, such as SalesForce.
- Experience with UI software systems such as Dispatch, Maui, Icon, and Maxient
- Experience assisting persons with disabilities and their families in the workplace and/or in community settings
Application Details
In order to be considered for an interview, applicants must upload:
- Resume
- Cover Letter
Job openings are posted for a minimum of 14 calendar days. This job may be removed from posting and filled any time after the minimum posting period has ended. Successful candidates will be required to self-disclose any conviction history and will be subject to a criminal background check and credential/education verification. 5 professional references will be requested at a later step in the recruitment process. For questions, contact Jade Rogers at jade-o-rogers@uiowa.edu
Benefits Highlights
Regular salaried position. Pay level 2B. Located in Iowa City, Iowa.
Fringe benefit package including paid vacation; sick leave; health, dental, life and disability insurance options; and generous employer contributions into retirement plans. For more information about Why Iowa? Click here.
About Iowa
Joining the University of Iowa means becoming a vital part of the Hawkeye community, where your work directly impacts education, research, and student success. Enjoy exceptional health coverage, university-paid life insurance, robust retirement plans, and generous leave policies. Benefit from 24/7 support services, well-being resources, and access to UI Health Care specialists. Grow professionally with advanced training, leadership development, and tuition assistance. Iowa City offers a great quality of life with world-class performances at Hancher Auditorium, Big Ten athletics, top-ranked public schools, and outdoor recreation. Join us in making a difference at a leading Big Ten university and premier public research institution.
Equal opportunity employer
The University of Iowa is an equal opportunity employer. All qualified applicants are encouraged to apply and will receive consideration for employment free from discrimination on the basis of race, creed, color, religion, national origin, age, sex, pregnancy (including childbirth and related conditions), disability, genetic information, status as a U.S. veteran, service in the U.S. military, sexual orientation, or associational preferences.
Persons with disabilities who need assistance or accommodations with the application or interview process may contact University Human Resources/Faculty and Staff Disability Services, (319) 335-2660 or fsds@uiowa.edu. For jobs in UI Health care, please contact UI Health care Leave & Disability Administration at 319-356-7543.
