Administrative Services Coordinator, Student Life Communications
Position Summary:
This position provides primary reception responsibilities and administrative support for Student Life Communications (SLC) and the SLC unit staff to ensure daily operation of SLC. This position performs a wide range of tasks that require a high level of independence and discretion, judgment and confidentiality. Responsibilities include managing schedules, assistance with project/strategic initiatives, coordinating meetings, and overseeing the procurement of office supplies, all while maintaining a high level of organization. Effective communication, problem-solving, and attention to detail are essential for success in this role, as they contribute to overall organizational efficiency.
Specific Job Duties & Tasks:
- Organize information for building email newsletters for a variety of audiences including: parents, students, alumni, and student life staff.
- Manage subscriber lists in collaboration with SLC team.
- Oversee office reception to ensure guests are attended to in person, over the phone, or email and refer inquiries to appropriate SLC staff.
- Assist with the planning and implementation for specific initiatives, projects, events, or programs to provide primary administrative and operational support and management.
- Assist in managing and understanding of SLC budget, particularly as it relates to professional development, supplies, recurrent charges.
- Manage relationships with external vendors related to digital platforms and services used by SLC, in collaboration with team.
- Create and maintain SLC-specific web content in support of SLC staff and partners, including procedures, forms, and service-related content (resource site).
- Maintain SLC sharepoint space in collaboration with SLC team.
- Assist in the coordination of plans and provide related support to strategic initiatives.
- Create, edit, and maintain large-scale timelines and schedules as they relate to strategic initiatives.
- Supervise student employees as determined.
- Be a resource for student staff as it relates to administrative duties.
For a detailed job description, please email Alaysia McAtee at alaysia-mcatee@uiowa.edu
About the Division of Student Life:
The Division of Student Life is comprised of staff that embrace new ideas and thoughts, works together to keep our students safe, and provides them with life-changing experiences. The Division of Student Life includes 15 departments that span from Recreation Services to the Office of Leadership, Service and Civic Engagement and everything in between. We believe in working together as one team to achieve our mission: fostering student success by creating and promoting educationally purposeful services and activities within and beyond the classroom.
Required Qualifications:
- A Bachelor’s degree in business administration, communication, public relations, or a related field, or an equivalent combination of education and experience.
- 0-6 months administrative support or office management experience, including coordinating projects and providing operational support.
- Demonstrated proficiency in Microsoft Office (Excel, Word, Outlook) and collaboration tools such as SharePoint and Asana or equivalent platforms.
- Excellent organizational skills, attention to detail, and ability to manage multiple tasks simultaneously.
- Experience providing exceptional customer service in a professional setting.
- Strong written and verbal communication skills.
- Ability to compose professional correspondence and create materials such as newsletters, reports, and web content.
Desired Qualifications:
- Some (typically 1–3 years) administrative support or office management experience, including coordinating projects and providing operational support.
- Previous experience with email, content management, google analytics, and/or newsletter platforms.
- Experience in higher education, nonprofit, or communications settings.
- Knowledge of University of Iowa administrative systems and procedures (e.g., purchasing, travel, or budget reconciliation systems).
- Experience with event planning logistics, vendor relations, and/or basic financial tracking.
Application Details:
- In order to be considered, applicants must upload a resume and cover letter and mark them as a “Relevant File” to the submission.
Successful candidates will be required to self-disclose any conviction history and will be subject to a criminal background check and credential/education verification.
Job openings are posted for a minimum of 14 calendar days and may be removed from posting and filled any time after the original posting period has ended. Up to 5 professional references will be requested at a later step in the recruitment process. For questions or additional information, please contact Alaysia McAtee at alaysia-mcatee@uiowa.edu.
Joining the University of Iowa means becoming a vital part of the Hawkeye community, where your work directly impacts education, research, and student success.
Enjoy exceptional health coverage, university-paid life insurance, robust retirement plans, and generous leave policies. Benefit from 24/7 support services, well-being resources, and access to UI Health Care specialists. Grow professionally with advanced training, leadership development, and tuition assistance.
Iowa City offers a great quality of life with world-class performances at Hancher Auditorium, Big Ten athletics, top-ranked public schools, and outdoor recreation.
Join us in making a difference at a leading Big Ten university and premier public research institution.
Equal opportunity/affirmative action employer
The University of Iowa is an equal opportunity/affirmative action employer. All qualified applicants are encouraged to apply and will receive consideration for employment free from discrimination on the basis of race, creed, color, religion, national origin, age, sex, pregnancy (including childbirth and related conditions), disability, genetic information, status as a U.S. veteran, service in the U.S. military, sexual orientation, gender identity, or associational preferences.
Persons with disabilities who need assistance or accommodations with the application or interview process may contact University Human Resources/Faculty and Staff Disability Services, (319) 335-2660 or fsds@uiowa.edu. For jobs in UI Health care, please contact UI Health care Leave & Disability Administration at 319-356-7543.
