Administrative Services Coordinator/Testing Programs Coordinator, Academic Advising Center

Required Qualifications:

·         A Bachelor's degree or an equivalent combination of education and experience is required.

·         Experience in an administrative office function (minimum 6 months to 1 year).

Competencies Required:

·         Demonstrates a WORKING proficiency level in the following competencies:

o    Desktop Tools: Ability to use office support tools available on the desktop (e.g., word processing, e-mail, and spreadsheets).

o    Relationship Management:  Ability to establish and maintain healthy working relationships with students, colleagues, and the public.

o    Planning and Organizing:  Ability to mobilize both time and resources to get things done.

o    Collaboration and Positive Impact: Ability to work with a variety of individuals and groups in a constructive and civil manner and utilize existing resources and learning to achieve or exceed desired outcomes of current and future organizational goals/needs. 

o    Welcoming and Respectful Environment:  Ability to foster a welcoming and respectful workplace environment while recognizing personal differences. Ability to work with a variety of individuals and groups in a constructive and respectful manner while appreciating the importance of a workforce that benefits from the talents of all people across multiple characteristics, including race, creed, color, religion, national origin, age, sex, pregnancy (including childbirth and related conditions), disability, genetic information, status as a U.S. veteran, service in the U.S. military, sexual orientation, or associational preferences.

o Service Excellence:  Ability to meet or exceed customer services needs and expectations and provide excellent service in a direct or indirect manner. Ability to effectively transmit and interpret information through appropriate communication with internal and external customers

Desirable Qualifications:

·         Experience in a related capacity is desirable.

·         Demonstrates basic knowledge of and insight into the University’s and Academic Advising Center’s vision, structure, culture, philosophy, operating principles, values, and code of ethics; demonstrates basic ability to apply this knowledge appropriately to a variety of situations.

·         Demonstrates basic knowledge of University policies and processes related to purchasing and travel arrangements.

To Apply:

To be eligible for consideration, applicants must upload BOTH of the following and mark them each as a “Relevant File” to the job submission:

·     a current resume

·     a cover letter

Job openings are posted for a minimum of 7 calendar days and may be removed from posting and filled any time after the original posting period has ended. Successful candidates will be required to self-disclose any conviction history and will be subject to a criminal background check and credential/education verification. Up to 5 professional references will be requested at a later step in the process. 

The University will not sponsor any work authorization for this role.

Work Modality: This position is primarily on-campus but may be eligible for some flexibility and remote work (i.e., over academic calendar break times and ad hoc) in alignment with dept policies and practices. All remote work must be performed at a location within the state of Iowa and comply with the remote work program and related policies and employee travel policy when working at a remote location Work arrangement options will be discussed during the hiring process and are subject to change for training, programming, peak periods, and performance.

Anticipated Hiring Salary: $42,000 with an additional stipend for Saturday test days of approximately $3,500 yearly. This position also includes a comprehensive and competitive benefits package. 

Reach out to Monica Frank to learn more about benefits, compensation practices, and career development opportunities.

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