Assistant Director, Service Operations & Outreach, Financial Aid
Education and Experience Required
- Bachelor's degree or an equivalent combination of education and experience is required.
- Experience working in a post‐secondary academic setting or in another sector dealing with budgeting, counseling, and/or education, typically six months to one year.
Competencies Required
Demonstrates an EXTENSIVE proficiency level in:
- Financial aid programs and policies: knowledge of and the ability to develop and implement financial aid programs and policies to attract outstanding students and help them finance their course of study.
- Facilitating student development, success, and outcomes: ability to work developmentally with students; ability to promote student learning development, and success by applying advising approaches to diverse individual student situations.
- Communicating for effective relationships: knowledge and application of the communication techniques and relationship building skills that develop the ability to work with a variety of individuals and groups in a constructive and collaborative manner.
- Effective presentation skills: preparing and delivering effective presentations; typically demonstrated with six months to one year of public speaking.
- Accuracy and attention to detail: understanding of the necessity and value of accuracy and attention to detail; ability to process information with high levels of accuracy.
- Data gathering and analysis: knowledge of data gathering and analysis tools, techniques and processes; ability to use these to gather and analyze data for a specific or variety of needs and/or projects.
- Working proficiency with Microsoft Excel, Word, and Outlook
Desirable Qualifications
- Experience working with financial aid policies and procedures, typically one year.
- M.A. degree in Student Development or related field is desirable.
- Demonstrates a basic knowledge of University of Iowa policies, procedures, and regulations.
Required Application Materials
In order to be considered for interview, applicants must upload both a resume and cover letter and mark them each as a “Relevant File” to the job submission.Equal opportunity/affirmative action employer
The University of Iowa is an equal opportunity/affirmative action employer. All qualified applicants are encouraged to apply and will receive consideration for employment free from discrimination on the basis of race, creed, color, religion, national origin, age, sex, pregnancy (including childbirth and related conditions), disability, genetic information, status as a U.S. veteran, service in the U.S. military, sexual orientation, gender identity, or associational preferences.
Persons with disabilities who need assistance or accommodations with the application or interview process may contact University Human Resources/Faculty and Staff Disability Services, (319) 335-2660 or fsds@uiowa.edu. For jobs in UI Health care, please contact UI Health care Leave & Disability Administration at 319-356-7543.
