Assistant Director, Service Operations and Outreach, Office of Student Financial Aid

POSITION QUALIFICATIONS

• Bachelor's degree or an equivalent combination of education and experience is required.
• Experience working in a post‐secondary academic setting or in another sector dealing with budgeting, counseling, and/or education, typically six months to one year.

Demonstrates an EXTENSIVE proficiency level in:

• Financial aid programs and policies: knowledge of and the ability to develop and implement financial aid programs and policies to attract outstanding students and help them finance their course of study.
• Facilitating student development, success, and outcomes: ability to work developmentally with students; ability to promote student learning development, and success by applying advising approaches to diverse individual student situations.
• Communicating for effective relationships: knowledge and application of the communication techniques and relationship building skills that develop the ability to work with a variety of individuals and groups in a constructive and collaborative manner.
• Effective presentation skills: preparing and delivering effective presentations; typically demonstrated with six months to one year of public speaking.
• Accuracy and attention to detail: understanding of the necessity and value of accuracy and attention to detail; ability to process information with high levels of accuracy.
• Data gathering and analysis: knowledge of data gathering and analysis tools, techniques and processes; ability to use these to gather and analyze data for a specific or variety of needs and/or projects.
• Proficiency with Microsoft Excel, Word, and Outlook.

Desired:

• Experience working with financial aid policies and procedures, typically one year.
• M.A. degree in Student Development or related field is desirable.
• Demonstrates a basic knowledge of University of Iowa policies, procedures, and regulations.
• Some experience supervising student staff or other employees, typically 6 months to one year, is desirable. The knowledge of needs analysis and federal verification along with a basic understanding of Federal Methodology.

TO APPLY

To be eligible for consideration, applicants must upload both of the following and mark them each as a “Relevant File” to the job submission:

• a resume and a
• cover letter

Job openings are posted for a minimum of 14 calendar days and may be removed from posting and filled any time after the original posting period has ended. Successful candidates will be required to self-disclose any conviction history and will be subject to a criminal background check. 

Compensation: Anticipated salary $49,000 to commensurate dependent upon qualifications. Salary will be discussed at time of interviews.

Reach out to Tracey Pritchard to learn more about benefits, compensation practices, and career development opportunities.

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