Assistant Director, Volunteer Services

REQUIRED QUALIFICATIONS:

• A master’s degree in an appropriate discipline with 1-3 years’ related experience, or a bachelor's degree in an appropriate discipline with 3-5 years’ related experience, or an equivalent combination of education and experience is required.
• Demonstrated supervisory responsibility in previous position of either paid or unpaid staff who were providing excellent customer service in a professional environment. 
• Exceptional interpersonal skills necessary to effectively communicate with diplomacy with all levels of staff and volunteers.
• Proficiency creating reports and pulling information from various database platforms to improve and evaluate programs efficiency and effectiveness.
• Excellent written and verbal communication skills.
• Must be detail oriented, with excellent time management and organizational skills.
• Proficiency in Microsoft Office Suite (Outlook, Word, and Excel).
• Proven ability to work with diverse populations.

DESIRABLE QUALIFICATIONS:

• Previous experience working in a healthcare environment.
• Knowledge of UI and UIHC policies and procedures.
• Previous experience in Volunteer Management.
• Prior experience in teaching, coaching, or training.
• Ability to create and present material for orientation and training purposes.
• Experience in marketing and creating promotional materials.

Application Process:

• Interested applicants must provide a current resume and a cover letter (under submission relevant materials) that clearly address how they meet the listed required and desired qualifications of this position.
• Job openings are posted for a minimum of 14 calendar days. This job may be removed from posting and filled any time after the minimum posting period has ended.
• Successful candidates will be subject to a criminal and credential background check.
• Five (5) professional references will be required at a later step during the hiring process.
• This position is not eligible for University sponsorship for employment authorization.
• For questions, contact Heidi Bodensteiner at heidi-bodensteiner@uiowa.edu