Associate Director, Custodial Services
The University of Iowa department of Facilities Management is seeking an Associate Director, Custodial Services. As a key leader within the Facilities Management Custodial Services unit, this position is responsible for overseeing the care and cleaning of General Education Funded (GEF) facilities and select auxiliary buildings, ensuring operational excellence and alignment with university standards. This role serves as the primary liaison to campus stakeholders, proactively identifying and responding to customer needs while fostering strong relationships and delivering high-quality service. Through strategic planning, performance management, and continuous improvement initiatives, position will be responsible for driving custodial operations that directly impact the functionality, safety, and appearance of campus environments. Responsible for playing a critical role in short- and long-term planning, resource optimization, and quality assurance, contributing to the overall success of university facilities and enhancing the campus experience.
Duties to include:
Oversight of budget process for custodial shops under portfolio.
Act as a member of the Custodial Services department leadership team.
Manage equipment needs of unit including scheduling, purchasing and maintenance.
Assist in leading the professionals of the Building & Landscape Services (BLS) custodial operation in providing care, cleaning, and other services for general education fund buildings and auxiliary locations.
Understand all employee work assignments and schedule adequate coverage.
Ensure the development and implementation of training programs designed to develop standard methods and use of materials; implement the use of new methods, systems, and materials. Delegate to, and hold subordinates responsible for, satisfactory performance of assignments.
Maintain effective working relationships with faculty, staff, students and the public.
Location: University Services Building
Schedule: Monday through Friday, 8:00am-4:30pm
For a full job description, please send an e-mail to the contact listed below.
About Facilities Management:
Facilities Management (FM) is a service unit of approximately 500 employees who work behind the scenes, 24 hours a day, serving the University of Iowa as stewards of our beautiful Iowa City campus. FM staff coordinate campus master planning, manage design & construction, maintain & clean the buildings & grounds, and provide utilities management.
The University is located along the picturesque Iowa River in Iowa City, a city of some 77,000 people (170,000+ in the metro area) regularly ranked as one of the nation’s best places to live. Iowa City is less than four hours from Chicago and within five hours of Minneapolis, St. Louis, and Kansas City, readily accessible via interstate highways and a regional airport 30 minutes away.
Minimum Eligibility Requirements:
Bachelor’s degree in a related field or an equivalent combination of education and experience.
Professional experience (typically 7 years – 9 years) in a leadership position for a Facilities Management organization.
Excellent written and verbal communication skills.
Demonstrated track record of effective management of custodial operations and success in organizational development and improvements.
Demonstrated experience in innovative improvements in customer relations and appearance of facilities.
Strategic leadership experience, including demonstrated ability to plan, coordinate, analyze, execute and document specific administrative and management functions with a sense of the long-term goals of the department.
Proven ability to implement process improvement and organizational change.
Proficient in Microsoft Office, Outlook and basic internet/intranet usage.
Professional experience working effectively with individuals from a variety of backgrounds and perspectives.
Desirable Qualifications:
Professional experience (typically 9 years or more) of custodial leadership experience.
Supervisory experience at the University of Iowa.
Experience in a union environment.
Knowledge of applicable University policies, collective bargaining agreements and relevant federal and state regulations.
Experience within a large and/or complex institutional or corporate campus.
Familiarity with a computerized maintenance management system (CMMS), preferably AiM.
Position and Application Details:
Job openings are posted for a minimum of 10 calendar days. This job may be removed from posting and filled any time after the minimum posting period has ended.
Successful candidates will be required to self-disclose any conviction history and will be subject to a criminal background search. Up to 5 professional references will be requested at a later step in the recruitment process.
For additional questions, please contact Andy Brus at (319) 467-1454 or Andrew-brus@uiowa.edu
Equal opportunity employer
The University of Iowa is an equal opportunity employer. All qualified applicants are encouraged to apply and will receive consideration for employment free from discrimination on the basis of race, creed, color, religion, national origin, age, sex, pregnancy (including childbirth and related conditions), disability, genetic information, status as a U.S. veteran, service in the U.S. military, sexual orientation, or associational preferences.
Persons with disabilities who need assistance or accommodations with the application or interview process may contact University Human Resources/Faculty and Staff Disability Services, (319) 335-2660 or fsds@uiowa.edu. For jobs in UI Health care, please contact UI Health care Leave & Disability Administration at 319-356-7543.
