Associate Director, Research Services OR Director, Research Services

Qualifications:

Associate Director

Required Qualifications:

• Bachelor's degree in a field relevant to the position, or an equivalent combination of education and additional related experience.

• Experience (typically 5 years or more) with progressively responsible IT experience, preferably related to research computing.

• Experience (at least 2 years) successfully leading a technical team or organization.

• Familiarity with academic research and research computing environments, including HPC, research storage, and collaboration tools.

• Strong customer service orientation.

• Excellent people skills and ability to communicate effectively, both orally and in writing, with technical and non-technical staff from a variety of backgrounds.

• Experience successfully managing complex projects and initiatives with cross-functional teams, with competing deadlines.

• Ability to communicate with, establish, and build healthy working relationships and partnerships with colleagues, faculty, staff, students, vendors, the public, regulatory/governmental agencies, etc.

• Demonstrated experience managing, developing, and retaining staff.

• Demonstrated track record of being a positive change agent, including role modeling change readiness; addressing resistance; building resiliency and successfully guiding others through the structural, cultural, and process aspects of organizational change.

• U.S.A. citizenship, permanent residency, or protected person status is required for International Traffic in Arms Regulations (ITAR) compliance.

Desirable Qualifications:

• Experience with budget management.

• Experience implementing and managing high-complexity campus-scale IT projects and services.

• Demonstrated dedication to delivering high-quality services.

• Experience with one or more of the following: GPU computing, containerization, and cloud-HPC hybrid models.

• Experience supporting grant-funded infrastructure programs.

• Familiarity with grant submissions to academic research funding organizations such as NSF, NIH, NASA, DOE, MacArthur Foundation, Mellon Foundation.

• Experience supporting technology in a higher education environment.

Director

Required Qualifications:

• Bachelor's degree in an appropriate discipline, or a field relevant to the position, or an equivalent combination of education and additional related experience.

• Experience (typically 7 years or more) with progressively responsible IT experience, preferably related to research computing.

• Experience (at least 4 years) successfully leading a technical team or organization.

• Strong familiarity with academic research and research computing environments, including HPC, research storage, and collaboration tools.

• Experience with enterprise-level IT service management concepts and/or frameworks.

• Excellent people skills and ability to communicate effectively, both orally and in writing, with technical and non-technical staff from a variety of backgrounds.

• Experience with budget management.

• Experience implementing and managing high-complexity campus-scale IT projects and services.

• Ability to communicate with, establish, and build healthy working relationships and partnerships with colleagues, faculty, staff, students, vendors, the public, regulatory/governmental agencies, etc.

• Demonstrated experience leading and developing people at various levels to strengthen and advance the success of both individuals and teams. Demonstrated experience managing, developing, and retaining staff.

• Demonstrated track record of being a positive change agent, including role modeling change readiness; addressing & managing resistance; building resiliency and successfully guiding others through the structural, cultural, and process aspects of organizational change.

• U.S.A. citizenship, permanent residency, or protected person status is required for International Traffic in Arms Regulations (ITAR) compliance.

Desirable Qualifications:

• Demonstrated dedication to delivering high-quality services.

• Experience with one or more of the following: GPU computing, containerization, and cloud-HPC hybrid models.

• Experience supporting grant-funded infrastructure programs.

• Familiarity with grant submissions to academic research funding organizations such as NSF, NIH, NASA, DOE, MacArthur Foundation, Mellon Foundation.

• Experience supporting technology in a higher education environment.

Application Details:

In order to be considered, applicants must upload the following materials and mark them as “Relevant File” to the submission:

• Resume

• Cover letter

Information Technology Services will be hiring for one level listed within this requisition, depending on the qualifications of the successful finalist. 

You must indicate in your cover letter the classification (Associate Director or Director) you wish to be considered for, or indicate both. Please see required qualifications above for additional information.

Job openings are posted for a minimum of 7 calendar days and may be removed from posting and filled any time after the original posting period has ended. Successful candidates will be required to self-disclose any conviction history and will be subject to a criminal background check and credential/education verification.  Up to 5 professional references will be requested at a later step in the recruitment process.

For questions or additional information, please contact melanie-bell@uiowa.edu.

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