Campus Technical Trainer

Education: A Bachelor’s degree in an appropriate discipline or an equivalent combination of education and related experience in technical training may also serve to meet these minimum requirements.

Required Qualifications:

•               Typically, 3 years’ experience in technical training, adult education, or other experience as a training specialist.

•               Working knowledge of Windows and MS Office.

•               Experience with web conferencing solutions such as Zoom, Teams, Skype For Business.

•               Working knowledge of personal mobile computing devices (smartphones, tablets, etc.).

•               Demonstrated excellent written and oral communication skills.  Ability to communicate technical information to a nontechnical audience in a clear and concise manner.

•               Demonstrated experience working independently, with excellent time management skills.

•               Excellent interpersonal, customer service and teamwork skills (including with technical peers).

•               Excellent organizational and presentation skills.

•               Demonstrated ability to quickly learn and adapt to new technologies.

Desired Qualifications:

•               Working knowledge of Apple computers and devices.

•               Experience working with Office 365, OneDrive for Business, SharePoint, or LinkedIn Learning.

•               Experience working in a higher education environment.

•               General knowledge of the services and technologies provided by ITS and the campus IT organization and environment.

Additional Information:
To be considered, applicants must upload a resume and cover letter (under submission relevant materials) that clearly addresses how they meet the listed required and desired qualifications of this position. 

Job openings are posted for a minimum of 14 calendar days. 

Successful candidates will be required to self-disclose any conviction history and will be subject to a criminal background check and credential/education verification.

For questions, additional information and/or a full copy of the job description please contact Julie Cunningham at Julie-cunningham@uiowa.edu 

Five professional references will be requested and required at a later step in the recruitment process.

There is an expectation that the person in this position will maintain effective, civil, and respectful working relationships with the University of Iowa campus community and uphold a high standard of cultural competency and respect for difference that represents our commitment to diversity, equity, and inclusion.